This post is important news for any Event Espresso 4 user who has their WordPress website using a UTC offset for its timezone setting instead of a timezone string (e.g. city/region). If you have your website set to use a timezone string (e.g. a city/region) then you will not be affected
by anything in this post. Check Your Date and Time Settings!
– Log in to your WordPress website and navigate to: Settings
An update is coming that will fix some bugs we discovered related to users who set their WordPress Timezone to a Manual Offset from UTC. We wanted to give some heads up on this update because it could impact the dates and times on your Event Espresso powered website. Here’s a rough outline of this post for those of you who want to skim to the parts that impact you:
- Backstory – Outlines some basics around the Manual Offset from UTC setting for your website timezone and why it generally is a bad idea to have your site set to an offset as opposed to a city/region.
- Problems – The issues we discovered and fixed.
- What this means for you – How the fixes will affect some websites.
- Recommendations – What we recommend to prepare for this change and deal with any potential impact you may experience on your website.
Introducing a new third-party add-on, Easy Reports and Analytics for Event Espresso 4.
This new add-on allows website owners to display event analytics on the front-end of their sites, using a simplified and informative view for logged in Administrators and Event Admins.
- Event Analytics – Provides various parameters that you can set while creating an event and this plugin will analyze the numbers for you.
- Simplified UI – The interface has been designed tactfully to display related fields close to each other with relevant information highlighted for you.
- Real-time Updates – Monitor and analyze the behavior of customers in real-time.
- Summarized View – Using simple graphs and charts, you get a user-friendly summary of registrations.
Getting the Add-on
The Easy Reports and Analytics for Event Espresso 4 add-on is available on our Third-party Add-ons page or directly from the WisdmLabs website.
WisdmLabs offers help and support for this add-on, while an FAQ is available on the plugin home page: https://wisdmlabs.com/ee-easy-reports-and-analytics#FAQ
Woohoo! We’ve added yet another tool to save you time.
With the Upcoming Event Reminder Add-on for Event Espresso 4, you can easily automate upcoming event reminders to improve communication to audiences (attendees, volunteers, sponsors, guests, etc.).
Two New Message Types
The Upcoming Event Reminder add-on provides two new ways to send messages: before an event or before a datetime. Here’s an explanation of the two new message types that help make this happen. Read More
If you log in to your EventEspresso.com account page you’ll notice we made some changes. We’ve simplified the information on the page and made it easier to: view your subscriptions, edit your billing information, locate support license keys, download software plugins, and made it easier to see your support requests and the forum threads you’re subscribing to.
We have updated the “Understanding Your Event Espresso Account” page of our documentation, so if you want to learn more about each section of your account page, please check it out. I’ve listed the full spectrum of changes below.
We’d also appreciate your feedback, so please feel free to leave a comment below. Read More
We are pleased to announce that as of today, Event Espresso 4 + Infusionsoft customers can now integrate with any supported payment options (merchant accounts) provided by Infusionsoft. This new feature, which is now included in the Event Espresso 4 Infusionsoft Integration, (as of 2.1.6) provides an easy way to connect with any Infusionsoft supported merchant accounts.
Don’t lose customers when events sell out!
If your event has sold out that’s great, nobody likes empty seats and shows you are doing a great job promoting your events so congratulations!
However, when an event sells out, registration closes for that event which means you no longer capture details from your customers and you’re missing out on potential sales. Creating a waiting list for your events allows you to continue to obtain attendee details when your event sells out. That’s where Ninja Forms can help.
While we are working hard to add a waiting list feature to Event Espresso 4, in the meantime you can capture the attendee details using the excellent Ninja Forms plugin (free download) and a small custom function to call one of the forms on your events page.
Ready to learn how to use Ninja Forms as a waiting list?
Just head on over to our documentation, where we created a step-by-step tutorial that shows you how to use Ninja Forms as the wait list for your sold out events. Read More
First Data Payeezy is an on-site payment method for Event Espresso for accepting credit and debit cards and is available to event organizers in many countries.
This payment method uses the Direct API so your guests for your event will register and pay on your website. Card types such as Visa, MasterCard, American Express, Discover JCB, and Diner’s Club are supported.
Learn more about First Data Payeezy for Event Espresso.
Check out the documentation for First Data Payeezy which has information on getting set up.
If you need help with First Data Payeezy, then feel free to reach out in our support forums
so we can assist you in moving forward with your project. Have an Everything support license for Event Espresso 4? Your account was automatically updated to include this add-on.
We’ve been working hard on Event Espresso to make it work even better for your events. In this post, we’ll cover a handful of the improvements that have been introduced to Event Espresso over the past few months.
PayPal Express is now recommended over PayPal Standard
PayPal Express replaces PayPal Standard in Event Espresso 4. PayPal Express offers a similar registration experience for your guests and is more reliable than PayPal Standard as it does not use the Instant Payment Notification (IPN).
This means that payments are processed on a secure PayPal.com page, and then a guest is returned to your website to view a confirmation of their registration. You no longer need to worry about a possible delay that could happen with the IPN as payments are updated immediately after a payment is completed.
And you can continue to offer guest checkout with PayPal which means that your registrants/attendees can pay for their registrations without needing a PayPal.com account.
PayPal Express uses a different set of credentials than PayPal Standard and here is a step by step guide on switching from PayPal Standard to PayPal Express. Read More
From the administration panel to a fully functional event app in just a few minutes. Attendify is a truly exceptional, custom event app that makes building an attendee-facing event app a snap. The Attendify event app is a simple do-it-yourself tool that makes going mobile faster, easier, and more rewarding than ever.
Event Espresso is the best WordPress event registration and ticketing plugin available. We offer the most powerful features like a Messages Activity and Queue System that is not offered in any other event registration and ticketing plugin for WordPress. This powerful system makes sure your server is not over-burdened with sending lots of messages during busy event registration periods and allows you to view the status of messages, resend messages, and delete messages from the Message Activity list table. The Messages Queue system is just an example of our awesome features.