Author Archive

Our Holiday 50% Discount Sale is Going on Now

Our 2017 Holiday sale is happening now through November 27th. You can make your online event registration with WordPress more efficient, powerful and save 50% at the same time. This is the best way to invest in your events and your business.

  • Get Event Espresso for the first time and save 25%
  • Renew your expired support license and save 25%
  • Save 50% on add-ons for your Personal support license
  • Save 50% on add-ons for your EE4 Developer license and use that one purchase on five sites
Cool. @EventEspresso is 50% off during their only sale of the year for #blackfriday and #cybermonday #eventprofs Click To Tweet

We’ve been looking to replace our registration system for over a year but every tool we found prior to EE lacked some important feature. We were beginning to think that we would have to hire a developer to build a custom solution for us and then I found Event Espresso. We are a small company and none of us are developers but we’ve been able to configure it on our own with the help of their fantastic support team. EE is absolutely worth the money!” ~ kdaily

Save up to 50% on Event Espresso during our ONLY sale of the year! Get the best online event registration and ticketing plugin for WordPress and save big!http://evts.io/2B750uk

Posted by Event Espresso on Monday, November 20, 2017

Plugins and a Support Team

We all know from our own experiences that it’s difficult to find good help and that great service is rare. With your active Event Espresso license you not only receive one-click updates and renewal discounts, you also have access to our GREAT support team.

“Awesome Customer Support and Great Plugin – I have been using ee4 for my small business for almost 3 years now. Their support forum is great and the team is really responsive in helping to resolve problems and answer questions. I love the plugin and it has been instrumental for me to engage with my customers and connect with them.”~ miyceramics

Get the best online event registration and ticketing plugin and support team in the universe!

See our 2017 Black Friday and Cyber Monday Sale page for details.

Posted in News | No Comments »

New Feature: Control How Long to Retain a Record of Processed Messages

Event Espresso is the best WordPress event registration and ticketing plugin available. We offer the most powerful features like a Messages Activity and Queue System that is not offered in any other event registration and ticketing plugin for WordPress. This powerful system makes sure your server is not over-burdened with sending lots of messages during busy event registration periods and allows you to view the status of messages, resend messages, and delete messages from the Message Activity list table. The Messages Queue system is just an example of our awesome features.

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Posted in Home Page, News, Features | No Comments »

Event Ticketing System for WordPress

As we start planning for spring and summer events, we want to be sure you know that Event Espresso is your Event Ticketing System for WordPress. Whether you are hosting Art Classes, Car Shows, Conferences, Quilting Retreats, or any other event, Event Espresso makes it simple to sell tickets to each of these events – or all of them at the same time – right from your WordPress website.

 

With Event Espresso you can: (more…)

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Posted in Ticketing, WordPress, Event Planning | 8 Comments »

4 Ways to Convert Pending Payment Registrations Into Paying Attendees

Event Espresso is a WordPress e-commerce plugin specialized for online event registration and selling tickets. Just like any other WordPress e-commerce plugin, you have to convert your website traffic from an audience to a customer, or in this case an attendee.  It takes work, at the right time you can convert Pending Payment registrations into paying attendees.

4 Ways to Convert Pending Payment Registrations into Paying Attendees

Lorenzo has a created a learning series titled 7 Days to a Better Registration Checkout that covers very well how to convert website traffic into ticket sales or registrations. I’d recommend subscribing to that email course.
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Posted in Registration, Ticketing Management, Attendee Management | No Comments »

Save up to 50% during our ONLY sale of the year!

Our holiday sale has ended! Join our newsletter to receive updates about Event Espresso.


More power, control and up to 50% off the best WordPress events plugin during the ONLY sale of the year! Tweet This.

If you want to get Event Espresso for the first time, or haven’t renewed in a while now is your chance. If you are a current customer you can save a lot of money by getting 50% off new add-ons.

Offers end December 1, 2015. You must use the links below to receive the discount(s). Active members must be logged-in with an active subscription to receive the ‘Active Members’ price. Discounts cannot be applied retroactively.

Event Espresso 4:

Product(s) Active Members New Members
Developer License (5 licenses) $279.95 $153.97 $279.95 $181.97
Everything License (all add-ons) $279.95 $195.97 $279.95 $209.96
Personal License $69.95 $55.96 $69.95 $59.46
Event Espresso 4 Add-ons:
Promotions & Discount Codes – add incentives $79.95 $39.98
Printable Tickets – offer paper or digital tickets $59.95 $29.98
Ticket Scanning – scan bar/qr codes to validate tickets $79.95 $39.98
Multiple Event Registration – more events, one checkout $99.95 $49.98
Calendar – display your schedule of events $29.95 $14.98
WP User Integration – connect WP profiles to reg forms $39.95 $19.98
MailChimp Integration – add attendees to your mailing lists $39.95 $19.98
People/Staff – organize and display staff by roles $49.95 $24.98
Social Sharing – make it easy to share your events $14.95 $7.48
Infusionsoft Integration – add attendees to your contacts $69.95 $34.98
Stripe Integration – use Stripe to process payments $59.95 $29.98
Sage Pay Integration – use Sage Pay to process payments $69.95 $34.98
Vanco Integration – use Vanco to process payments $69.95 $34.98
iDeal/Mollie Integration – use iDeal/Mollie to process payments $69.95 $34.98
Authorize.net SIM – use Authorize.net to process payments $69.95 $34.98
Table View Template – display your events in a table layout $29.95 $14.98
Grid Template – display your events in a grid layout $29.95 $14.98

Event Espresso 3:

Product(s) Active Members New Members
Developer License (5 licenses) $549.95 $302.47 $549.95 $357.47
Business License (most add-ons) $249.95 $174.97 $249.95 $187.46
Personal License $99.95 $79.96 $99.95 $84.96
Event Espresso 3 Add-ons:
Ticketing – offer tickets to be scanned at the door $179.95 $89.98
Multiple Event Registration – more events, one checkout $49.95 $24.98
Recurring Events – schedule your events in the future $49.95 $24.98
Custom Files – override certain aspects of the plugin $39.95 $19.98
WP User Integration – connect WP profiles to reg forms $39.95 $19.98
MailChimp Integration – add attendees to your mailing lists $39.95 $19.98
Roles & Permissions Basic – manage staff roles $69.95 $34.98
Roles & Permissions Pro – manage staff geographies $119.95 $59.98
Infusionsoft Integration – add attendees to your contacts $69.95 $34.98
Custom Templates – exciting and interesting layouts $29.95 $14.98
Accordion Template – display events in a accordion layout $19.95 $9.98
Calendar Template – display events in a table layout $19.95 $9.98
Date Range Template – display events in a range layout $19.95 $9.98
Recurring Events Template – display events in a recurring layout $19.95 $9.98
Map Template – display events in a map layout $19.95 $9.98
Grid Template – display events in a grid layout $19.95 $9.98

 

Our holiday sale has ended! Join our newsletter to receive updates about Event Espresso.


Happy Holidays from the entire team at Event Espresso! We look forward to working with you in 2016.

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Posted in Home Page, News | 4 Comments »

Promotions & Discount Codes Now Available

promotions-discounts-addon

The Promotions & Discount Codes add-on for Event Espresso 4 adds powerful and flexible promotional pricing features to your events. You can create discount codes and promotions that can provide discounts for your attendees when they are registering for an event or buying tickets.

The Promotions & Discount Codes add-on is included in the EE4 Everything License.

Promotions and Discount Codes Features:

  • Promotional pricing with discount codes
  • Promotional pricing without discount codes
  • Optional usage quantity limits per discount
  • Optional start and expiration dates for each discount
  • Percentage or fixed amount discounts
  • A shortcode and widget that displays a list of non-coded promotions on your website
  • Configure whether a promotion can or cannot be combined with any other promotions
  • Custom confirmation and declined coupon code messages
  • List a message on your website about automatically applied promotions that do not need a discount code
  • Easily setup similar promotion codes by duplicating an existing promotion code
  • and more!

These features allow you to incentivize your audience to purchase more ticket(s) sooner or register for more events, allowing you to run your business more efficiently and make more money.

Screencast Demo

Here is a brief screencast demonstration for the Promotions & Discount Codes in Event Espresso 4:

As an event organizer, promotions and and discount codes allow you to:

  • Target and re-target attendees with banners or email campaigns offering automatic discounts or giving them special discounts with a code
  • Distribute and promote your event through partners (speakers, sponsors, venues, affiliates, etc.) by offering them a special coupon code they can share with their audience
  • Track and measure the performance of marketing campaigns and advertising
  • Reward loyal customers by offering them a special discount and incentivize them to attend again
  • Encourage customers to take action now by offering limited quantity or limited time discounts
  • Test and discover what pricing, distribution, marketing or advertising strategy works best for your audience(s)
  • Offer discounts to different target audiences so that your event is priced perfectly
View documentation for Promotions & Discount codes add-on.

Get help with the EE4 Promotions & Discount codes add-on in our support forums

Ask a pre-sales question about this add-on

Screenshots

Your audience can enter their discount code in the last step of the checkout.

Apply promotion discount code


Each promotion code can be configured with a custom message confirming or rejecting a promotion code.

 

Apply promotion discount code confirmation message


Discounts are reflected individually in the checkout.

Promotions discounts cart checkout


The discounts are also reflected on the receipts and invoices.

Transaction confirmation details


The Promotions List Table provides an overview of all your promotion codes, the events they apply to, when they are valid, the number of uses, etc.

Event Espresso 4 Promotions & Discounts List Table


Each promotion code can be configured with a number of options (see the Promotions & Discount Codes documentation).

Promotions Discounts Details


The Promotional Discount Code settings allow you to configure if taxes will be applied be fore or after a discount is applied.

Promotions Discounts Settings


The discount is detailed in the Event Espresso Transaction and Registration details too.

event promotions discounts transaction details

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Posted in Addons, News, Features, EE4 | No Comments »

Vanco Payment Gateway Now Available

We’d like to announce that another Sponsored payment gateway for Event Espresso 4 is available.

ImageVanco is your specialized payments partner.

Vanco Payment Solutions is focused on meeting the unique needs of clients that count on predictable, recurring revenue. Faith-based, nonprofits and other professional and relationship-oriented organizations—and the software providers and professional associations that serve them—rely on Vanco’s specialized approach to adding electronic payment options and enhancing current capabilities. The company’s experienced leadership team helps more than 30,000 clients across the U.S. conveniently, securely and efficiently accept a broad range of payments, including credit and debit cards, and more effectively manage their operations. Vanco leverages extensive experience in specific industries to help clients confidently and continuously meet financial goals and obligations. Industry leaders Vanco Services (founded in 1998) and Veracity Payment Solutions (founded in 2007) recently merged to form Vanco Payment Solutions.

Get Started!
Purchase the Vanco Payment Gateway add-on for Event Espresso 4.

Vanco Values guide relationships with clients, partners and each other, every day.

We are focused on delivering electronic payment solutions, and doing it better than anyone else. We’re attuned professionals who listen carefully to understand our clients’ point-of-view. We are specialized in addressing the payment challenges unique to the sectors of those we serve. We are a collaborative team, forging partnerships with clients that inspire innovation and excellence.

Vanco is a PCI Level 1 Compliance Provider.

You can contact them about payment gateway services at: 800-675-7430, info@vancopayments.com or visit http://vancopayments.com/ to learn more.

Documentation for Vanco payment gateway
http://eventespresso.com/wiki/vanco-payment-gateway/
Get Started!
Purchase the Vanco Payment Gateway add-on for Event Espresso 4.

Posted in Addons, News, Gateways, EE4 | No Comments »

2015 WordPress Website Hosting Survey Results

A month ago, we invited our community to participate in a hosting survey. This WordPress website hosting survey is intended as a public service to the Event Espresso and WordPress communities. Our only interest is to provide these communities more information so they can choose the best WordPress host given their needs.

We are pleased to share the (not-statistically-valid) results of our 2015 WordPress Website Hosting Survey. Hopefully next year you will help spread the word about the WordPress website hosting survey to get more results so the data is more representative. We only included results for hosts with three or more complete responses, but you are free to look at the results yourself.

Note: This post contains affiliate links, which means that if you click on one of the hosting links and signup, we may receive monetary compensation.

WordPress Hosting in General

  • Collectively, Uptime (4.38/5) received the highest average scores, while Support (4.03/5) received the lowest average scores.
  • On average, respondents are spending about $50//mo on hosting.

Hosting Support

  1. SiteGround: 5.0
  2. WP Engine: 4.75
  3. Inmotion: 4.6
  4. DreamHost: 4.3
  5. Bluehost: 4.0
  6. HostGator: 3.8
  7. GoDaddy: 3.1

Hosting Uptime

  1. SiteGround & WP Engine: 5.0
  2. DreamHost & Inmotion: 4.67
  3. Bluehost: 4.60
  4. GoDaddy: 4.14
  5. Hostgator: 3.8

Hosting Features

  1. SiteGround: 4.75
  2. WP Engine: 4.71
  3. Inmotion: 4.67
  4. DreamHost: 4.3
  5. Bluehost: 4.2
  6. Hostgator: 3.6
  7. GoDaddy: 3.0

Hosting Value

  1. SiteGround: 4.75
  2. Inmotion: 4.67
  3. Bluehost: 4.6
  4. WP Engine: 4.5
  5. DreamHost: 4.0
  6. Hostgator: 3.8
  7. GoDaddy: 3.43

Average Scores for Website Hosting

  1. SiteGround: 4.88
  2. WP Engine: 4.74
  3. Inmotion: 4.67
  4. Bluehost: 4.35
  5. DreamHost: 4.34
  6. Hostgator: 3.75
  7. GoDaddy: 3.43

Closing Comments:

We’d like to take the liberty to share a couple points of interests about these hosts.

Managed WordPress hosting and caching

  • The survey responses did not indicate whether or not their Event Espresso 4 powered site is hosted on GoDaddy’s Managed WordPress platform. We can conclude that anyone using EE4 is hosted on the regular GoDaddy hosting package, because Event Espresso 4 does not work as expected on GoDaddy’s Managed WordPress hosting due to their inability to disable caching for specific pages.
  • WP Engine received high marks for support, which was not a surprise to support staff. This is because we’ve found that WP Engine support staff are very responsive whenever a few initial issues arise due to caching. They’ve been very helpful to Event Espresso customers to who request help with configuring specific pages to be excluded from caching.

 

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Posted in News, Hosting | 5 Comments »

Updating Event Espresso to Maintain Compatibility with WordPress

As part of our commitment to our active support license holders, we look into the future and try to foresee any problems you may have with updating Event Espresso and WordPress. Our foresight has been clear and fruitful, and with recent updates to Event Espresso, we’re ready for WordPress 4.2 (coming soon).

To avoid interruption, update Event Espresso BEFORE you update WordPress to version 4.2 (coming soon). Compatibility updates are available from your account (and have been for a while).

Changes to WordPress core

I wonder if Heraclitus was talking about open-source software when he said:

The Only Thing That Is Constant Is Change – Heraclitus

WordPress is constantly changing; new features are added, new methods are introduced, and programmers make mistakes. But, we are constantly monitoring the WordPress codebase to ensure that Event Espresso is as compatible as possible.

Here are a few examples:

Five months ago we noticed that our automated tests were failing because of changes to WordPress 4.1 (which was not yet released). We reported these findings and helped to delay (revert) these changes until they could be improved upon for a future release (now coming in WordPress 4.2).

Two-and-a-half months ago, changes to WordPress 4.2 (not yet released) cause the WYSIWYG to be removed from the: event editor, venue editor, and the attendee (contact) editor. Fortunately the fix is fairly easy. We released this fix in 4.6.16.p (almost a month ago).

About a week ago, we noticed css changes in WordPress caused the Event Espresso admin sidebar to disappear. Since then we have made the necessary changes, tested and released an update in 4.6.20.p (today).

Problems solved.

We are always looking ahead, anticipating and adapting to change. We hope our proactive approach helps you be able to focus more on your events than on your website.

It is important to keep your support license active so you can receive critical updates and maintain compatibility with the ever-changing WordPress.
To avoid interruption, update Event Espresso BEFORE you update WordPress to version 4.2 (coming soon). Compatibility updates are available from your account (and have been for a while).

Questions?

If you have any questions about this announcement, or buying a support license to access the updated files, please contact us.

Posted in Home Page | 7 Comments »

Is Your Theme Ready for When Google Changes their Mobile Search Algorithm?

Twenty Fourteen Mobile-Friendly Theme with Event Espresso

Twenty Fourteen Theme

In order to sell tickets and collect registrations online, it is important that your website is easy for anyone to access and use. Google is changing their mobile search results algorithms to rank websites higher that give readers easier access to read and interact with their websites. Is your website ready?

When and HOW is Google changing its mobile ranking algorithm?

On April 21, Google is expanding their use of “mobile-friendliness as a ranking signal”. When this is implemented, worldwide, if you search for something on a mobile device today, then search again on April 21, the list of search results may change depending on if the websites among the search results are ‘mobile-friendly”.

Depending on the type of events you organize, industry and audience, 60% or more of your registrations may come by those using a mobile device (phone or tablet). The number of people using mobile devices is growing fast. So regardless of whether someone is using a desktop computer, tablet or mobile phone, you want your audience to be able to find your events and buy tickets.

If the websites for those search results are not “mobile-friendly”, that website will be penalized and will not appear as early in the search results. However, this does not apply to searches done via a desktop device.

Could this be you?

Is Your Website Theme Mobile-Friendly?

mobile-friendly-test

If you’re using WordPress, then you must evaluate whether you are using a theme that is “mobile-friendly”. Mobile-friendly can mean several things, but I want to describe it in two ways: Accessibility and Ease of Use.

You can use Google’s “Mobile-Friendly” test tool to see if your website will be impacted in their algorithm change or not. This tool gives you more of a pass/fail rating, but offers suggestions for improvement.

If your website/theme is not mobile-friendly we recommend doing two things:

  • Modify your current theme to better accommodate mobile devices. If you need assistance with your theme, we recommend you contact a Event Espresso Pro for help.
  • Consider using a different theme. There are many free themes that are available from wordpress.org that are mobile-friendly.

Accessibility

Can people access at all the information on your web pages without it being too cumbersome? Is there information that is hidden behind tables or images or divs, is there media (video, audio, etc.) that does not play on mobile devices?

In order to attract customers, you want to review whether the information you publish is accessible. The more people that can access your websites, the more people are likely to attend, and the more successful we can all be.

Web accessibility is not going away, and requires on-going, conscious, effort and investment.

Ease of Use – Compromises are Required

Determining if your website is mobile friendly should also consider how easy it is to use. The easier to use, the better it will convert visitors into customers.

However, because the screen is small, you will have to compromise. You cannot expect the desktop and mobile-views to be exactly the same. It’s important to prioritize your design so that you present the most important information and functionality first, and the less-important items further down the page.

Is Event Espresso 4 mobile-friendly?

In general, Event Espresso 4 adopts the layout as dictated by your theme’s blog archive template. So, if your Event Espresso pages are not passing Google’s “Mobile-Friendly” test tool, it will be because of your theme OR a plugin causing trouble . I’ve tested over two dozen free themes with Event Espresso and they all passed as “mobile-friendly”. That doesn’t mean that some of the Event Espresso elements can’t be improved to be easier to use, but they are passing the “mobile-friendly” test so you will not be penalized because of Event Espresso. If you have specific suggestions for improving how Event Espresso responds to mobile devices, please let us know.

See also: Theming in Event Espresso 4

Questions?

If you have questions about either mobile-friendly event websites, we’re always happy to chat, just contact us.

Note: This article was adapted from the Event Smart Blog article: Google is Changing Their Mobile Search Results Algorithm, are You Ready?

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Posted in News, WordPress, Themes | No Comments »

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