On Monday, October 27, 2014 EventEspresso.com was targeted by a distributed denial of service attack. This works by flooding our servers with dummy requests so that authentic requests from real website visitors are not processed. If you tried to access our website earlier today, then you may have experienced one of the following:
- slow website loading
- 502 bad request
- partial loading or broken styling on various pages
No customer information has been affected and all customer data is safe.
Some initial findings on this attack has been posted here: http://status.eventespresso.com/update-on-service-interuptions/
We will be conducting a full investigation of this attack over the next few days and will provide another update once this has been completed. We are very sorry about any inconvenience that this may have caused today.
Additional availability by our team will be made for tomorrow (October 28th). If you recently created a support post in our support forums, then you’ll receive a response soon. Have a question about your Event Espresso account or a recent purchase? Get in touch with our team through our contact page: https://eventespresso.com/contact/
This is an unfortunate way to start out the week and we are very grateful for your patience.