Home› Blog›

Receiving Multiple Renewal Notice Emails

Posted by Garth on Tuesday, July 31st, 2012

We have recently had users report receiving multiple renewal notice emails from us this afternoon. We apologize for the interruption. Duplicate emails were being sent because of a recent MySQL upgrade on the server. We have worked with our host to resolve the issues and you should not receive duplicate messages any longer. If you do receive a duplicate email from us, please contact us immediately.

Related Articles

Filed under Product & News and tagged , ,

Share a Reply or Comment

Your email address will not be published. Required fields are marked *

Need help with Event Espresso? Create a support post in our support forums

Do NOT follow this link or you will be banned from the site!
[gravityform id=116 title=false description=false]
<div class='gf_browser_unknown gform_wrapper' id='gform_wrapper_116' ><form method='post' enctype='multipart/form-data' id='gform_116' action='/2012/07/receiving-multiple-renewal-notice-emails/'> <div class='gform_body'><ul id='gform_fields_116' class='gform_fields top_label form_sublabel_below description_below'><li id='field_116_5' class='gfield gfield_contains_required field_sublabel_hidden_label field_description_below gfield_visibility_visible' ><label class='gfield_label gfield_label_before_complex' >What is your first name?<span class='gfield_required'>*</span></label><div class='ginput_complex ginput_container no_prefix has_first_name no_middle_name no_last_name no_suffix gf_name_has_1 ginput_container_name' id='input_116_5'> <span id='input_116_5_3_container' class='name_first' > <input type='text' name='input_5.3' id='input_116_5_3' value='' aria-label='First name' aria-required="true" aria-invalid="false" placeholder='First name'/> <label for='input_116_5_3' class='hidden_sub_label screen-reader-text'>First name</label> </span> </div></li><li id='field_116_1' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_116_1' >What is your email address so we can follow up with you?<span class='gfield_required'>*</span></label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_116_1' type='text' value='' class='medium' placeholder='hello@example.com' aria-required="true" aria-invalid="false" /></div></li><li id='field_116_2' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_116_2' >Tell us about your concerns below<span class='gfield_required'>*</span></label><div class='ginput_container ginput_container_textarea'><textarea name='input_2' id='input_116_2' class='textarea medium' placeholder='What kind of events are you planning?' aria-required="true" aria-invalid="false" rows='10' cols='50'></textarea></div></li><li id='field_116_6' class='gfield field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' >GDPR Agreement</label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_116_6'><li class='gchoice_116_6_1'> <input name='input_6.1' type='checkbox' value='I consent to have this website store my submitted information so they can respond to my inquiry.' id='choice_116_6_1' /> <label for='choice_116_6_1' id='label_116_6_1'>I consent to have this website store my submitted information so they can respond to my inquiry.</label> </li></ul></div></li><li id='field_116_3' class='gfield gform_hidden field_sublabel_below field_description_below gfield_visibility_visible' ><input name='input_3' id='input_116_3' type='hidden' class='gform_hidden' aria-invalid="false" value='' /></li><li id='field_116_4' class='gfield gform_hidden field_sublabel_below field_description_below gfield_visibility_visible' ><input name='input_4' id='input_116_4' type='hidden' class='gform_hidden' aria-invalid="false" value='https://eventespresso.com/2012/07/receiving-multiple-renewal-notice-emails/' /></li><li id='field_116_7' class='gfield gform_validation_container field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_116_7' >Comments</label><div class='ginput_container'><input name='input_7' id='input_116_7' type='text' value='' autocomplete='off'/></div><div class='gfield_description' id='gfield_description_116_7'>This field is for validation purposes and should be left unchanged.</div></li> </ul></div> <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_116' class='gform_button button' value='Send my message' onclick='if(window["gf_submitting_116"]){return false;} if( !jQuery("#gform_116")[0].checkValidity || jQuery("#gform_116")[0].checkValidity()){window["gf_submitting_116"]=true;} ' onkeypress='if( event.keyCode == 13 ){ if(window["gf_submitting_116"]){return false;} if( !jQuery("#gform_116")[0].checkValidity || jQuery("#gform_116")[0].checkValidity()){window["gf_submitting_116"]=true;} jQuery("#gform_116").trigger("submit",[true]); }' /> <input type='hidden' class='gform_hidden' name='is_submit_116' value='1' /> <input type='hidden' class='gform_hidden' name='gform_submit' value='116' /> <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' /> <input type='hidden' class='gform_hidden' name='state_116' value='WyJbXSIsIjBiNjdjZjkyMDUzOWUxOWY5Y2NiZjIwMzM4YjA1Mjk4Il0=' /> <input type='hidden' class='gform_hidden' name='gform_target_page_number_116' id='gform_target_page_number_116' value='0' /> <input type='hidden' class='gform_hidden' name='gform_source_page_number_116' id='gform_source_page_number_116' value='1' /> <input type='hidden' name='gform_field_values' value='' /> </div> </form> </div><script type='text/javascript'> jQuery(document).bind('gform_post_render', function(event, formId, currentPage){if(formId == 116) {if(typeof Placeholders != 'undefined'){ Placeholders.enable(); }} } );jQuery(document).bind('gform_post_conditional_logic', function(event, formId, fields, isInit){} );</script><script type='text/javascript'> jQuery(document).ready(function(){jQuery(document).trigger('gform_post_render', [116, 1]) } ); </script>