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Zoom Links for Event Tickets

Posted: November 25, 2022 at 6:40 am


November 25, 2022 at 6:40 am

We have Hybrid events; some seats are in-person and some seats are virtual via Zoom. For the virtual tickets, we need to be able to attach the Zoom information on so the user gets that particular information. Is there an easy way to do this so the Zoom information isn’t available to all viewers of the event?


  • Support Staff

November 28, 2022 at 4:57 am

Hi there,

You can’t set specific info on the tickets themselves, but I do have a snippet you can use to add additional details onto a datetime and them call those details within an email if that helps?

This snippet:

You can add that code (not the first file, that’s for your messages) to a custom functions plugin on your site, we have some documentation on creating one here:

What it does is add some additional fields into the datetime editor when you click on the cog icon, so you’d set up a DateTime specifically for the virtual events add the details to that and then call those within the email.

I can add some more details on this if it sounds like what you need?


November 28, 2022 at 7:51 am

Yes; this is what I’m looking for! Any more details would be helpful.


  • Support Staff

November 29, 2022 at 4:52 am

Ok, so have you followed the link above to create a custom functions plugin and put the snippet into that?

After that you’ll have custom fields within the DateTime editor:

I’d recommend setting up a specific DateTime(s) for the virtual events so you can add the details specific to those DateTimes.

Then within the Registration Approved message (Event Espresso -> Default Message Templates -> Registration Approved -> Edit Registrant.

In the Datetime list section add the contents of the DATETIME_LIST section in the snippet above to all the values you just entered above:

You will need to make sure the ticket users purchase for the virtual event is only set to that specific datetime, so you may have 2 tickets like this:

In the settings for each DateTime, make sure the relevant ticket is set on the DateTime for that ticket, in my example Datetime 1 only has the Datetime 1 Ticket assigned to it:

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