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Your Site is Experiencing a Technical Issue

Posted: July 24, 2020 at 11:51 am


jasonpodom

July 24, 2020 at 11:51 am

I received the below email, which appears to be an EE issue. Is this a known issue that has a fix I can implement?

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Event Espresso.

First, visit your website (woodandwinedesign.com) and check for any visible issues. Next, visit the page where the error was caught (woodandwinedesign.com/wp-admin/post.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4.2
Current theme: Wood and Wine Design (version 1.0.0)
Current plugin: Event Espresso (version 4.10.6.p)
PHP version 7.2.24

Error Details
=============
An error of type E_ERROR was caused in line 708 of the file /home/dh_6ewh2s/woodandwinedesign.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/new/pricing/espresso_events_Pricing_Hooks.class.php. Error message: Uncaught Error: Call to a member function get() on null in /home/dh_6ewh2s/woodandwinedesign.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/new/pricing/espresso_events_Pricing_Hooks.class.php:708
Stack trace:
#0 /home/dh_6ewh2s/woodandwinedesign.com/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/new/pricing/espresso_events_Pricing_Hooks.class.php(283): espresso_events_Pricing_Hooks->_update_tickets(Object(EE_Event), Array, Array)
#1 /home/dh_6ewh2s/woodandwinedesign.com/wp-content/plugins/event-espresso-core-reg/admin_pages/events/Events_Admin_Page.core.php(1020): espresso_events_Pricing_Hooks->datetime_and_tickets_caf_update(Object(EE_Event), Array)
#2 /home/dh_6ewh2s/woodandwinedesign.com/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page_CPT.core.php(1013): Events_Admin_Page->_insert_update_cpt_item(12194, Object(WP_Post))
#3 /home/dh_6ewh2s/woodandwinedesign.com/wp-includes/class-wp-hook.php(287): EE_Admin_Page_CPT->insert_update(12194, Object(WP_Post), tru


Tony

  • Support Staff

July 27, 2020 at 5:08 am

Hi there,

May I ask what you changed within the event when the above error was thrown?

The error posted means EE was expecting an EE_Ticket object but couldn’t find one within the database with the ID passed.

Were you removing tickets from an event when this happened?

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 2 weeks, 1 day ago ago

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