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Your form data could not be applied to any valid registrations (3)

Posted: August 18, 2015 at 5:29 pm

Viewing 6 reply threads


Eversion Systems

August 18, 2015 at 5:29 pm

Seeing an error on the checkout

EE_SPCO_Reg_step_Attendee_Information – process_reg_step – 507

From what I have read in the forums caching is an issue. I did have W3Total Cache installed but I have since removed this.

Any ideas?

http://www.earlychildhoodaustralia.org.au/shop/events/eca-live-wires-forum-sydney/

  • This topic was modified 9 years, 2 months ago by Eversion Systems.
  • This topic was modified 4 years, 8 months ago by Garth.


Eversion Systems

August 18, 2015 at 5:36 pm

I’m using Event Espresso – 4.7.9.p


Tony

  • Support Staff

    •

August 19, 2015 at 5:16 am

Hi there,

I just ran a test registration without any problems.

Is this happening on a specific event?

Which browser are you using?


Eversion Systems

August 19, 2015 at 5:58 am

I’ll ask my customer.


Josh

  • Support Staff

    •

August 19, 2015 at 9:48 am

Hi there,

You’ll also need to make sure that the Event Espresso registration checkout pages are not being cached by Sucuri/Cloudproxy.


Eversion Systems

August 21, 2015 at 12:37 am

Ok so the user is using Chrome browser. Sucuri caching was enabled and has since been turned off. It only appears to happen when the user tries to register 4 or more people at once because there are quite a lot of fields to fill out there must be some sort of timeout occurring.

They are still experiencing issues since caching was disabled.


Dean

August 21, 2015 at 1:58 am

Hi,

I just registered 5 test users for the event with no issues. In fact it was a lovely speedy site, so I doubt there’s a timeout issue occurring.

Can you ask the client to clear their own browser cache, as perhaps they have something stored still affecting this (seeing as I saw the site uncached).
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Updated by Dean 9 years, 3 months ago ago

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