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your form data could not be applied

Posted: April 28, 2016 at 3:24 pm

Viewing 5 reply threads


Michel Hurrell

April 28, 2016 at 3:24 pm

I have read countless threads in all of this. This error that i am getting is inconsistent. It seems every time I register it works but my clients seem to get all sorts of errors.

https://www.vivaci-t.ca/evenements/

It seems the majority of my clients keep running into registration issues. The latest is
your form data could not be applied

I am honestly not sure of the reasons why this error is popping up. I have enabled debugging to hopefully help out.

I am using wp super cache and I have set this up correctly per your instructions.
It seems none of these errors that I am getting are consistent. I have spoken with the host and they don’t have any cache programs running on the server. n


Michel Hurrell

April 28, 2016 at 3:37 pm

Also the memory exceeded 900 MB for PHP. What is this coming from?


Josh

  • Support Staff

April 28, 2016 at 5:34 pm

It could be coming from the reCaptcha module. Your server may not be configured to allow reCaptcha to function correctly. If you disable reCaptcha, does the error continue?


Michel Hurrell

April 28, 2016 at 6:42 pm

I did an update to the most recent version and I have not gotten an error yet. It was a very minor update. If this product cannot consistently register guests to my events, I will have to change to a different product.


Lorenzo Orlando Caum

  • Support Staff

April 29, 2016 at 9:28 am

Hello,

I can understand your frustration so I followed the link that you shared in your original support post to view your site as errors during registration checkout could cause sporadic issues.

The site took an extended period of time to load and then I noticed that it eventually sent me to what may be a USA based version of the site as I see a USA flag and Canadian flag at the end of the page in the footer. However, I still noticed slow performance when browsing the site and a team member located in another site also saw the slow loading time.

Here is what I would try:

1) Raise the memory that is available to PHP through your wp-config.php file:

http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

2) There are some extra things on registration checkout that are not needed such as the events calendar widget. Try setting that page to use a full-width sidebar and save changes.

I did not see a comment in the page source from WP super cache. Is that plugin enabled with the caching feature turned on?


Lorenzo


Josh

  • Support Staff

April 29, 2016 at 10:31 am

You might consider changing to Eventsmart since it’s managed on servers that are optimized for running Event Espresso.

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