Support

August 6, 2013 at 8:43 am

Hi there,

I checked and it looks like the localhost:8888/boardman site was using the same license key recently. The site license key needs to be reset and removed from the dev site before it will work on the live site.

Here’s what I’ll do to help fix this: I’ll create a new key for your account and you can go to your account page and set the new key on your live site.

August 6, 2013 at 9:43 am

The dev site can be manually updated:

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

-or- the dev site can use the license key for auto updates if you push the changes from dev > live with a deployment.

August 12, 2013 at 2:31 am

Hi,

It is advisable to not use the licence key on the dev server, and to update Event Espresso manually.

If you do want to use it though, when it’s time to make the production site (not the development site) live, then you could update the live site from changes made on the development site (push the changes) via SVN, GIT, etc and SSH.

Obviously it depends on your set up.

If you are not pushing changes like that and merely copying them across via FTP etc then having the licence key on the live site will be the easiest way forward.

August 13, 2013 at 11:30 pm

@straycatco, I reset your licence key. Please remove it from your site, save settings, add it back and save settings. If the message has not gone in 24 hours please advise us by starting a new forum thread.

August 14, 2013 at 6:10 am

@Wassim, reset.

I am now closing this thread. If anyone is having issues with the licence key, please create your own forum thread, it helps us to monitor the forum and respond quickly and also helps stop threads from getting confusing out off topic.