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You have the correct Site License Key for Event Espresso but your current ….

Posted: September 19, 2013 at 8:02 am

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FOMWebsiteUser

September 19, 2013 at 8:02 am

Attempting to upgrade to latest version (3.1.35.P) of EE, but receive the message, “You have the correct Site License Key for Event Espresso but your current membership only allows access for automatic upgrades to one domain”
We only have one domain. Saw other forum posts with users with similar issue. Tried removing and re-pasting License Key in, but that did not work. Can I reset using the button in Account Profile, or is that something someone on your end needs to do for us?
Thank you.


Garth

  • Support Staff

September 19, 2013 at 8:57 am

Hi rsaur,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.


FOMWebsiteUser

September 19, 2013 at 9:37 am

Thank you Garth! That resolved it!


Cameron Ward

September 19, 2013 at 1:46 pm

I am having the same problem with my site as well. I was able to update the ticketing, calendar and other plugins but get the same message when trying to update the event espresso software. Also once I update the calendar and ticketing apps the following warning appeared on the top of my wordpress dashboard
Warning: ucwords() expects parameter 1 to be string, array given in /home/simon923/public_html/wp-content/plugins/event-espresso/class/pue/pue-client.php on line 80

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