I have amended our address in our general settings following a recent move, but when people register for the event and it creates a transaction invoice it is still displaying the old address.
Where do I need to go to update the settings within the transaction invoice please? We only accept online payments which we collect via stripe, but I need to ensure our address is detailed correctly on the VAT invoice but can’t locate where to amend.
You go to Event Espresso > Payment Methods > Invoice Settings. There you’ll scroll down the page where you’ll see a section “Invoice Display Settings” that has a Payee Address field.
Much appreciated for your super quick help Josh! We never allow payment via invoice so had completely forgotten the section! All done and sorted, many thanks
The support post ‘Wrong address on PDF invoice – how do I amend?’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.