Support

Home Forums Event Espresso Premium Wrong address on PDF invoice – how do I amend?

Wrong address on PDF invoice – how do I amend?

Posted: September 28, 2018 at 12:51 pm

Viewing 2 reply threads


ASAPEvents

September 28, 2018 at 12:51 pm

Hi,

I have amended our address in our general settings following a recent move, but when people register for the event and it creates a transaction invoice it is still displaying the old address.

Where do I need to go to update the settings within the transaction invoice please? We only accept online payments which we collect via stripe, but I need to ensure our address is detailed correctly on the VAT invoice but can’t locate where to amend.

Many thanks in advance.


Josh

  • Support Staff

September 28, 2018 at 12:55 pm

Hi,

You go to Event Espresso > Payment Methods > Invoice Settings. There you’ll scroll down the page where you’ll see a section “Invoice Display Settings” that has a Payee Address field.


ASAPEvents

September 28, 2018 at 1:02 pm

Much appreciated for your super quick help Josh! We never allow payment via invoice so had completely forgotten the section! All done and sorted, many thanks

Viewing 2 reply threads

The support post ‘Wrong address on PDF invoice – how do I amend?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso