Posted: December 20, 2016 at 11:04 am
|
I’ve seen this error for a while in our site and searched the forum and tried everything to get it fixed. Nothing works so far. Any advice to get this error fixed? We’ve been using EE for a year and can’t just reset and start from scratch. |
Hi there, What you can do is force a database check by deactivating the Event Espresso plugin, then bump the version number to 4.9.23.1.p, then reactivate. |
|
|
Thanks Josh, I went through your steps and the message is gone for now. I was already on version 4.9.23.p and now that I changes it to 4.9.23.1.p it wants me to update to the latest version. Should I click the update even though I already know it is in fact the current version? |
|
Also now I get this message on the site: I think there is still a problem with EE on our site… |
Sounds like a database option isn’t set correctly. We can take a look at the database if you can complete the form on this secure page: |
|
I checked your site and everything looks to be in good order. With respects to your question about
You can go to Event Espresso > Messages > Message Settings and set the Generate and send all messages: option to Send on same request. If it’s set to send on a separate request, then it will send the emails out later on a schedule. |
|
|
Thanks Josh, and the database issue. Did anything need correcting on that end or are we good with that also? We appreciate the help! |
I checked your site and everything looks to be in good order. This includes the database. If you start to see question group table exists messages again, please let us know and we can investigate further. |
|
The support post ‘wp_85b3rc_esp_question_group exists when it shouldn't, and may contain errors’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.