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WP User Integration always creating an account

Posted: September 20, 2021 at 2:41 pm


September 20, 2021 at 2:41 pm

I have the latest version of EE and WP Users (EE4.6+) installed. When “Force Login” and “Auto Create” are both set to “No” it still creates the user account. No user notification is triggered – but the account is still created. (Whereas is Auto-Create is set to “Yes” it creates the account and sends the registration email.) How do we completely disable this?


  • Support Staff

September 21, 2021 at 6:33 am

Hi there,

It looks like you have LearnDash installed on the site, do you also have the Event Espresso LearnDash Add-on activated?

If so, it is that add-on creating the users event when Event Espresso is set not to create them in the event. That add-on hooks in and creates a user account for the primary registrant when the registration is finalized regardless of that setting.

Try temporarily disabling that add-on and register onto the event you test previously, a WP user should not be created with the WP User integration add-on enabled and “Auto Create” set to no.

If it works as expected I recommend creating a ticket with learndash to see if they can add an option to disable automatically creating users.


September 21, 2021 at 12:23 pm

Got it. Thought it was the EE add-on. Thanks.

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