Support

September 5, 2022 at 5:08 pm

Hi there,

Thanks for contacting us!
I was able to see what you mentioned. Could you please share your Dashboard and FTP credentials to allow us to check what could be causing this? You can do it here: https://eventespresso.com/send-login-details/

September 6, 2022 at 4:04 am

Hi there,

Officially Event Espresso does not support page builders, we do run do_shortcode() on the content shown on the calendar to process shortcodes but looks like that Visual Composer shortcodes wont parse (which is a good thing here as they’ll add a bunch of markup to the calendar content).

You can try stripping out the shortcodes for that content using a function like this:

https://gist.github.com/Pebblo/774a333e8320f23cdd006c1b2a4c3ed3

You can add that to a custom functions plugin on your site, we have some documentation on creating one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

September 9, 2022 at 4:57 am

That means the shortcode aren’t registering within WordPress when the calendar is processing the content (strip_shortcodes() can only strip shortcodes it is aware of, meaning they have been registering within WordPress).

Can you send me a copy of the version of Visual Composer you are using so I can check this locally?

Zip the file and send it over to support[at]eventespresso.com for me to view it. You may need to use a service such as WeTransfer depending on the filesize.