Support

February 15, 2016 at 2:24 am

Hi Glen,

So we have workshop days at work that are a day of sessions where people can come in to learn technology. Generally most people would register for 1, 2 and sometimes 3-4 sessions.

You would need to create 5 datetimes, 1 for the overall event and then 1 for each session, then create tickets for each of those datetimes.

You can assign a ticket to a specific datetime by clicking on the cog icon for the ticket and selecting the datetime, like this – http://take.ms/dGT7Q

This sounds like what you tried to do here:

So I created an overall event called Skill Power (the name of the workshop) and created individual date times for the sessions. And even tried assigning tickets to each event but it doesn’t seem to work.

But what is not working?

Also what I want is for each date time to not show the full year, so just the time for each session as we should already know the date as that’s the date of the overall event.

This can be done but currently it would be a global change across all your events, I’m assuming you wouldn’t want that?

February 16, 2016 at 4:23 am

So what’s not working with regard to the above as that when you go into the even it shows the free tickets and quantities then underneath it shows the sessions, how can I get it to show which event you are booking the tickets for? Like I can guess that the top ticket would match the first event but I want it to be really obvious for the people making the bookings.

Unless I’m misunderstanding the question, you would do that with the Ticket Name but it seems you’ve already done that – http://take.ms/44VaQ

and you’ve done the same with each ticket?

You could also remove the datetimes completely from the single event view and add the date/time to the ticket name if you prefer?

So it should show: Excel With Jaws, then ticket quantity or something similar for each session. Can this easily be done?

My apologies but I’m not sure I understand what it is your trying to achieve as the event currently shows what you are requesting, have you changed this since? Right now your users can register onto individual sessions and the attendee limits should be monitored using the Datetime limits if you have setup the ticket as described as above.

The ‘Excel with JAWS’ ticket has its own qty user can select right now, is that now what you are looking for?

February 16, 2016 at 4:02 pm

No problem, Glen.

I’m just glad you found a solution, I thought it was a big strange as everything seemed to be working just as you had requested 😉

We are more than happy to answer any questions you may have so please feel free to ask away but I’ll close this thread as it is marked resolved, again please feel free to start up another with any further questions you may have.

Congratulations on going live 🙂