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WordPress User Integration add-on – Unable to store user's cart value

Posted: April 18, 2022 at 5:17 am


Idea

April 18, 2022 at 5:17 am

Hello Team,

Yes, we have used default login for event subscriber, but if we are login with created new user in same browser where we have registered that user and add events into cart and close that browser and again open that browser and login with same user, unable to find any item in cart. Just empty cart.

If we can’t save cart value for same created user then what is use of login functionality?

I would appreciate if you could provide any solution to save cart value for same user, so when user come again to book event what they have added in past then he can find easily.

Looking forward for your response.

Thanks in advance.


Tony

  • Support Staff

April 19, 2022 at 8:36 am

Hi there,

You are correct in that the WP User integration add-on does not store the current cart for the user. Part of the reason for that is it would mean registrations being ‘held’ for long periods of time, or it would need some form of system to ‘reopen’ registrations that were previously closed and it could cause overselling issues.

The intention of the WP User Integration add-on is to link your WP User account with your registrations. It has features to allow you to restrict tickets to specific capabilities, require login for the events, create user accounts during registrations etc but was never intended for the above use.

I would appreciate if you could provide any solution to save cart value for same user, so when user come again to book event what they have added in past then he can find easily.

If the user makes it through to the payment options step then the registrations will show in their My Events section:

https://eventespresso.com/wiki/wp-user-integration/#ee4-my-events

Is that what you are looking for?


Idea

April 26, 2022 at 11:38 pm

Hi Team,

We have very quick question and need solution to book event based on added time slots.

I have set up 3 date times for an event and the three times are listed on the page and are listed as slots in the booking section, but I don’t seem to be able to select which time I want to book and it also only shows one time in the event timetable. So if we have an event that has multiple start times (as some events are on multiple times throughout the day) do we need to create a unique event for each showing time?

Some events will have multiple start times throughout the day – for example see: https://festival.ucd.ideademo.ie/events/chris-hadfield/

Do these need to be entered as individual events or how does the multiple start times work from both a visual point of view and functional in terms of registrations?

At the moment, with multiple date times set for one event, it only appears once in the timetable.

Also, we have purchased EE4 Everything License, but unable to see”Recurring Events Manager Add-on” to the add-ons list.

Looking forward for your response.

Thanks


Idea

April 27, 2022 at 5:21 am

Hi Team,

Adding in my previous comment.

We have EE4 Everything License key, so how can we download “Download event attendee reports for your events” add-on ?

Thanks in advance


Joao Victor

  • Support Staff

May 2, 2022 at 12:21 pm

Hi there!

Thanks for contacting our support!

At the moment, with multiple date times set for one event, it only appears once in the timetable.

I have created a sample event with multiple dates/times and different tickets assigned for each one (just watch my screen record creating it: https://www.loom.com/share/861d88636b714e42a8b6caeca4165251) and here’s the default event page using the default WordPress theme:

As you can see, it’s possible to view all available dates/times for that event. I have checked your website and it seems you have a customized layout, so I presume it changes the default Event Espresso style, just check
where your code is hiding the different event dates and times.

We have EE4 Everything License key, so how can we download “Download event attendee reports for your events” add-on ?

The Attendee Reports is available for Event Espresso 3 only. You can check the available Add-ons compatible with Event Espresso 4 here: https://eventespresso.com/add-ons/

Also, we have purchased EE4 Everything License, but unable to see”Recurring Events Manager Add-on” to the add-ons list.

The Recurring Events Manager Add-on is in the beta version, so it means that’s in progress and you can find bugs or something not working well during the beta version. It will be available under the “Pre release downloads” section which you need to subscribe by clicking on the “Join the Pre Release Channel?” checkbox under your Event Espresso Account. Please, just check more details in our article: https://eventespresso.com/wiki/pre-release-channel-guide/

Let us know if you have any further questions!

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