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With WP user the additional ticket purchase attendee name fields are locked

Posted: November 12, 2013 at 9:48 am


Emoni

November 12, 2013 at 9:48 am

I added WP user as the membership site I’m working wants logged in users to get free tickets to events but anyone else has to purchase them. I populated the member ticketing fields and it works fine with an instant checkout. But when the logged in user buys two tickets all the personal information fields are pre-populated with the name/email and can’t be edited.

Using the clear field does clear them but a locked symbol appears. How can I capture attendee info for additional tickets?

Thanks

  • This topic was modified 5 years, 7 months ago by  Emoni.


Tony

  • Support Staff

November 12, 2013 at 10:28 am

Hi Nicholas,

If you go to Event Espresso -> Member Settings you should find the option ‘Make autofilled fields editable?’ set this to Yes and click ‘Save Settings’.

This should allow you to edit those fields.


Emoni

November 12, 2013 at 10:31 am

Perfect thanks…now that option seems to make sense!


Tony

  • Support Staff

November 12, 2013 at 10:46 am

No Problem.

The support post ‘With WP user the additional ticket purchase attendee name fields are locked’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Updated by  Tony 5 years, 7 months ago ago

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