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Why is PAID registrant showing up as X – No checkin record?`

Posted: July 9, 2014 at 11:02 pm


Markus

July 9, 2014 at 11:02 pm

How do I check a paid person in with an X next to the entry? “No Check-in Record has been Created for this Registrant”


Tony

  • Support Staff

July 10, 2014 at 6:30 am

Hi Markus,

Checkin data is created for attendees after they have been Checked-in the notice ‘No Check-in Record has been Created for this Registrant’ is viewable from the initial Event Check-in tab which is basically a review of all check-ins.

So if you go to Event Espresso -> Registrations -> Event Check-tab.

That’s the initial overview mentioned. Now you’ll need to select the actual Event within the dropdown at the top – http://take.ms/q8sHa

Select the event and then filter the results.

This will display the check-in list for that specific event, within this screen you can also select specific Datetimes for that event – http://take.ms/V2VyU

Now clicking on the ‘x’ will check-in the attendee.

Does that help?

We are currently working through improving this functionality which will be included within a future version of Event Espresso.


Markus

July 10, 2014 at 10:27 am

Ok, thank you. Not that intuitive so a fix here might help.

Thanks again!

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