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Where is the promotion input field?

Posted: September 24, 2020 at 10:56 am


ComedieTriomphe

September 24, 2020 at 10:56 am

When checking out on my website for any event, such as:

https://comedietriomphe.fr/triomphenew/event/libereeee-divorceee/

(In French)

The promotion input field does not appear in any parts of the check out process, preventing me to type in a promotion code and get a discount.

Any help is greatly appreciated!


Tony

  • Support Staff

September 24, 2020 at 1:11 pm

Hi there,

The promotion code field displays on the payment options step, but it will only display if you have either a promotion that applies to the specific event the user is registering on or a promotion that applies to all scope items (meaning a global pomoriotn that can be applied anywhere).

So, have you created your promotion code to apply apply to the event you are testing, or made it global?

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Updated by  Tony 1 month ago ago

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