Support

Home Forums Event Espresso Premium Where Did My Promo Codes Go?

Where Did My Promo Codes Go?

Posted: July 23, 2015 at 6:28 am


Greg Dietrich

July 23, 2015 at 6:28 am

Ever since we installed the roles & permissions add-on, the promo codes that we have aren’t showing up under the events, regardless of who is creating an event. How can we get those back?


Dean

July 23, 2015 at 7:04 am

Hi Greg,

Assuming EE4 here.

The promotions are applied to events via the Promotions themselves. Edit a promotion and the event list is on the right hand side: screenshot http://take.ms/fB4N4


Greg Dietrich

July 23, 2015 at 7:05 am

Sorry, I should of mentioned this is EE3.


Dean

July 23, 2015 at 7:19 am

Ahh sorry.

OK, can you clarify:

What version of EE3 exactly
What version Social Coupons
What version Roles and Permissions
What version Roles and Permissions Pro (if applicable).

If you disable Roles and Permissions (basic or both) do the promo codes re-appear?

Does the Promotional Codes menu disappear as well or is it limited to the event editor?


Greg Dietrich

July 23, 2015 at 8:54 am

Well…we got this figured out. Thanks for the response.


Dean

July 24, 2015 at 12:26 am

Hi Greg,

I’m glad you got it resolved, what was the issue in the end?


Greg Dietrich

July 24, 2015 at 5:40 am

We learned that codes need to be created by the regional manager that created the event.

The support post ‘Where Did My Promo Codes Go?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Greg Dietrich 4 years, 8 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!