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Where are Rsrvd Regs coming from?

Posted: February 19, 2025 at 8:17 am

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Andrew Knutt

February 19, 2025 at 8:17 am

I have an event that is set as 80 limit on tickets, but its says sold out but I have only sold 66 tickets. When I view the editing of the event I see there is 14 under RESVRD (see snapshot here https://www.creativeinnovationcentre.co.uk/wp-content/uploads/2025/02/ee-issue-.png ) but we never allow reserve tickets, and cannot see how to remove or view these reserve tickets. Can anyone advise or help?


Garth

  • Support Staff

February 19, 2025 at 9:15 am

Hi Andrew,

I decided to write up a documentation page for you: https://support.eventespresso.com/article/619-understanding-resvrd-registrations

Let us know if we can do anything else for you.

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