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Joanne Hofinger
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April 25, 2013 at 11:22 am
when a user enters a coupon code. and then refreshes the cart, the cart total becomes $0
is this a bug i can fix easily enough?
http://everydayart.ca
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Josh
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April 25, 2013 at 11:35 am
I don’t think this is a bug because I was just testing this on a test site and didn’t see any events going to free if a discount code was entered in the cart.
Can you provide more details on how you were able to reproduce this? eg. Which event, the code that’s used, and what the amount of discount is for?
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Joanne Hofinger
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April 25, 2013 at 11:50 am
the coupon is for $25 off and it’s “loveart”
can you try it see what happens on your end.
if i add 5 lessons to my cart and then add the coupon code, the total goes from $125 to $0
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Josh
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April 25, 2013 at 12:05 pm
Hi Joanne,
This would be the case when the tickets cost $25 each. The promo code will discount each ticket in the cart by the amount of the discount if the event allows the promo code to be used. The current iteration of Event Espresso’s discount code features is a bit limited in this way.
The dev team is working on rebuilding a new discount system for a future update that will offer more flexibility to how the discounts get applied (eg. options for making the discounts apply to the cart total -or- each ticket).
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Joanne Hofinger
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April 29, 2013 at 10:13 am
k this doesn’t seem to work at all now…not sure why
if you go to http://everydayart.ca and go to register. then put an “artful pub” class in the cart which is $50.
use coupon code “loveart” which is $5 off
it doesn’t take it off. the cart balance is still $50.
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Josh
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April 29, 2013 at 10:30 am
Hi Joanne,
Is it this event?
http://everydayart.ca/register/?regevent_action=register&event_id=100
If so, it looks like the option to allow discount codes needs to be set to Yes and the loveart code needs to be checked.
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