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When setting up events, the Date Selector is not working

Posted: April 19, 2018 at 7:48 am


CHPHC

April 19, 2018 at 7:48 am

Hello,
When I am setting up events (or tickets) the popup “date selector calendar” will not allow me to forward to the correct month of the event. I have found that sometimes I can try and retry and it will allow me to type in the dates, but that does not always work. End result, I can not get the dates into my event.
Would appreciate any suggestion you might have.
Thank you


Josh

  • Support Staff

April 19, 2018 at 7:57 am

Hi there,

This is quite likely the result of a plugin conflict or possibly a theme conflict.

You can rule out a plugin or theme conflict by installing the Health Check plugin, then go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the issue persists?


CHPHC

April 19, 2018 at 11:07 am

Problem resolved. Thank you!

The support post ‘When setting up events, the Date Selector is not working’ is closed to new replies.

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Status: closed

Updated by  CHPHC 1 year, 4 months ago ago

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