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PhilipMohr
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October 7, 2024 at 6:12 am
Hello,
I created a Website with Eventespresso. No other Plugins and I’m using the Divi Theme with deactivated performance settings.
When i want to pay with paypal i get “Error: Expected an order id to be passed”. What could be the problem? The other threads here about this problem don’t help.
The Website is https://lalafestival.de/
On the Bottom of the Wesbite you can click “Jetzt anmelden” to try it.
Also i wonder why i don’t see all 35+ extensions in my user account. I bought the “Everything License”. I only see 18.
Thank you
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Tony
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October 7, 2024 at 6:30 am
Hi there,
The request to create an order with PayPal is returning:
{
"error": "CREATE_ORDER_API_RESPONSE_ERROR",
"message": "Request is not well-formed, syntactically incorrect, or violates schema."
}
Can I take a look ove rht repayment logs to see if anything stands out there? If so I’ll need temp wp-admin details which you can send using this form:
https://eventespresso.com/send-login-details/
Also i wonder why i don’t see all 35+ extensions in my user account. I bought the “Everything License”. I only see 18.
Strange! I’ll ask out sales to check whats going on there.
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Tony
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October 7, 2024 at 6:49 am
Hi there,
Just to note, your account should now have access to all of the EE add-ons.
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PhilipMohr
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October 7, 2024 at 7:56 am
Thanks. Somehow i just got a new Paypal Transaction with $86,59 USD after you activated the missing plugins.
70K20069E1164600R
I already paid for the Everything License.
I send you the login via the form.
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Tony
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October 7, 2024 at 8:10 am
My apologies, I manually updated your account myself to get you access to the add-ons and the charge should NOT have gone through, schoolboy error on my part and I should have left it to the sales team.
You should have received a refund for the above amount and again, my apologies for the mix-up.
—
Looking at the your PayPal requests now.
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Tony
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October 7, 2024 at 8:14 am
OK, so the issue with your PayPal requests is that floats are being represented like this:
0.9351245787454
As opposed to:
0.94
That happens based on the serialized_precision value set within PHP and your server, yours is set to use 100 and you’ll need to update that value.
I recommend using -1 in this case and that should fix PayPal commerce.
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PhilipMohr
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October 7, 2024 at 3:19 pm
Now works! I would never have figured that out. Many thanks for the super quick help!
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Tony
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October 7, 2024 at 4:45 pm
You’re most welcome 🙂
Any further issues just let us know.
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