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When an event has a attendee limit, user registers without paying, it counts!

Posted: June 11, 2013 at 10:08 am

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inspectahdeck

June 11, 2013 at 10:08 am

Hi there,

If a user registers and doesn’t complete payment, then surely the attendee limit should not be affected.

I don’t want 10 people signing up and using up the limit.

Any way around this?


Josh

  • Support Staff

    •

June 11, 2013 at 11:07 am

Yes. There’s an option to set the default payment status to incomplete in Event Espresso>General Settings. When a registration’s payment status is incomplete it doesn’t count toward the attendee limit.


inspectahdeck

June 11, 2013 at 11:44 am

Great! Thanks for that… i totally forgot i have changed it…
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Updated by inspectahdeck 11 years, 5 months ago ago

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