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theoferrall
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October 13, 2017 at 9:50 am
Nothing happens when we click the Create Ticket button.
We just upgraded to the latest version of Espresso. Any idea?
http://www.naiopmd.org
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Tony
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October 13, 2017 at 9:56 am
Hi there,
Most likely there is a javascript error being thrown on the event editor from another plugin or your site’s theme. THe JS error will then prevent our code from running to add additional tickets.
If you open up Chrome Dev Tools on the event editor, look in the console tab of dev tools and then click the button to create a ticket does it show any errors?
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theoferrall
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October 13, 2017 at 10:30 am
Yep – that’s what is was!
Eventually tracked down the problematic plugin. The weird thing is is that its not a new one, it’s been in there for awhile, so I didn’t expect any trouble from it. 🙂
Thanks!
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Tony
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October 16, 2017 at 2:04 am
Could have been an update to a plugin or the theme that then conflicts with whatever that plugin was doing.
Would you mind sharing which plugin it was?
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