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Charlie
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May 7, 2021 at 8:55 am
Hello,
We get a few waitlist in our registration which we dont want to allow.
How do we turn this off? I dont see a waitlist in the event option.
– Cecile
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Tony
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May 25, 2021 at 6:25 am
Hi Cecile,
Are you still running into this?
The ‘Waitlist’ status, is a core status that is a part of Event Espresso core, the Waitlist add-on utilizes that status for its functions.
I assume you are not using that add-on?
In the past I’ve seen caching cause an issue were some registrations showed as waitlist and I know you’ve recently made some changes to how your site is cached, so just wanted to check if that stopped this issue before investigating further?
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Charlie
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May 26, 2021 at 6:51 am
The Waitlist comes out from time to time.
And yes if the caching is whats causing it maybe it’ll stop. We have “everything” license so we must have a waitlist add on. Where do I modify it?
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Tony
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May 26, 2021 at 7:20 am
The license doesn’t enable/disable features in the way I think you are suggesting.
You don’t have the waitlist add-on active on the site currently (it’s a separate add-on you would install like a plugin, available from your account page) but from the above, it sounds like it’s not something you want anyway so you shouldn’t install it.
I’d wait a little and see if it continues to happen, or if fixing the caching issues prevents it.
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