Home Forums Event Espresso Premium Waitlist to turn off

Waitlist to turn off

Posted: May 7, 2021 at 8:55 am


May 7, 2021 at 8:55 am


We get a few waitlist in our registration which we dont want to allow.
How do we turn this off? I dont see a waitlist in the event option.

– Cecile


  • Support Staff

May 25, 2021 at 6:25 am

Hi Cecile,

Are you still running into this?

The ‘Waitlist’ status, is a core status that is a part of Event Espresso core, the Waitlist add-on utilizes that status for its functions.

I assume you are not using that add-on?

In the past I’ve seen caching cause an issue were some registrations showed as waitlist and I know you’ve recently made some changes to how your site is cached, so just wanted to check if that stopped this issue before investigating further?


May 26, 2021 at 6:51 am

The Waitlist comes out from time to time.
And yes if the caching is whats causing it maybe it’ll stop. We have “everything” license so we must have a waitlist add on. Where do I modify it?


  • Support Staff

May 26, 2021 at 7:20 am

The license doesn’t enable/disable features in the way I think you are suggesting.

You don’t have the waitlist add-on active on the site currently (it’s a separate add-on you would install like a plugin, available from your account page) but from the above, it sounds like it’s not something you want anyway so you shouldn’t install it.

I’d wait a little and see if it continues to happen, or if fixing the caching issues prevents it.

The support post ‘Waitlist to turn off’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso