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Waitlist registrations do not show up on my events

Posted: March 29, 2019 at 2:41 am

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ARAGATO

March 29, 2019 at 2:41 am

I have the waitlist extension in use. I have an event where my testuser has signed up to the waitlist. It is shown correctly in the correspong waitlist for that particular event.
https://i.imgur.com/X3McpCz.png

However, on my page where I implement the follow shortcode to show “my events”[ESPRESSO_MY_EVENTS template=”simple_list_table” your_events_title=”Your events” your_tickets_title=”Your booked events”]
it does not show up. It is just blank and says “you do not have any events”.

Where is the issue? Why does my waitlist registration not show up?


Tony

  • Support Staff

March 29, 2019 at 9:58 am

They don’t show up because a ‘waitlist registration’ is effectively a placeholder for when a space becomes available on an event, showing the user waitlist registrations on the ‘My Events’ section of the WP User add-on implies that their registrations in some way apply to the event, they do not.

Once their registration status updates from Waitlist to ‘Pending Payment’ or another status, their registration will show in that section.


ARAGATO

March 30, 2019 at 12:14 am

In my version they do show up.
This is an example of another case where it shows up.
“Warteliste” translates to “Waitlist.
https://i.imgur.com/dHUN22D.png


Tony

  • Support Staff

April 1, 2019 at 4:57 am

My apologies, we changed that a while back an completely forgot about it, waitlist registrations do show up in my events by default!

Has that testuser registered onto any other event or is it new?

Click to edit the contact for that user, using this icon – https://monosnap.com/file/yDFCSy4JmauUm3L4H6qECrAhflXJGX

Do you see a link to view the WordPress user profile?
https://monosnap.com/file/LK0hMR5syWpSdxMkiSVtAGNglGebFY

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