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Waitlist Feature not working with Elementor

Posted: August 27, 2024 at 12:07 pm

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pickwicksplum

August 27, 2024 at 12:07 pm

Hi there –
Sorry, me again. I’m actually signed in now through my clients account vs mine which has expired. I’m continuing the conversation from the post below.

So I followed Rio’s advice and it is definitely something to do with Elementor as I can use the default WP Theme and the button for waitlist shows up fine. I tried the default Elementor Hello theme as well, and it’s not showing. As soon as I turn off Elementor, the functionality works. Anyone else report this happening?

https://hoffman23new.flywheelstaging.com/
flywheel
unbiased-scissors
(this is the browser password and not the admin password, so you don’t have to worry about this being on here)

Post Link: Any experience with pass events suddenly showing up after updates?


pickwicksplum

August 27, 2024 at 12:23 pm

I do not have an Elementor Template running my event layout… just an FYI in case you were going to ask. Right now, I have a default theme active and no Template assigned to the Events, and my Waitlist works.

https://hoffman23new.flywheelstaging.com/events/author-event-dov-rubin/


Sam

  • Support Staff

August 27, 2024 at 2:19 pm

Hi there,

The event link shared above is secured: https://tinyurl.com/23uaagkb

Can you please check that and share the login to access the event?


pickwicksplum

August 30, 2024 at 4:05 pm

Sorry – the username & password was included in my initial post (flywheel
unbiased-scissors)

But I have done some further testing and now I can’t get the waitlist to show at all. I have ALL plugins except EE ones turned off and a default theme turned on… and I cant get the wait list to show. I might need to send you credentials to the WP install so you can see. Let me know.

Thanks!


Rio

  • Support Staff

August 30, 2024 at 8:26 pm

This reply has been marked as private.


pickwicksplum

October 7, 2024 at 9:10 am

Just wanted to let you know that we found the issue – it’s the All in One SEO Plugin which when deactivated, brought back our Waitlist functionality. We don’t really use that plugin so I’ve not let the developers know – but thought I’d let you guys know!

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