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Waitlist and payments

Posted: April 29, 2014 at 1:46 pm

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Jennifer Baca

April 29, 2014 at 1:46 pm

Hi,
I’ve created an event and a waitlist event which I associated with the main event. The waitlist is the overflow. Once the main event is filled, I see the sign up for waitlist button (so that’s good).

However, if I register for the waitlist I still have to go through the payment process. We’re using Paypal.

If no one from the original event attendees drops out (meaning the waitlist people don’t get to attend) then what do we do about their payment? Is there a way to delay waitlist payments until someone cancels their main event registration?

Or is all this something that has to be done manually? Do I have to go into paypal, for example to refund a payment for 1) the original main event attendee after they cancel and 2) refund payments made by waitlist people?

Thanks for any help.


Sidney Harrell

April 29, 2014 at 3:51 pm

You could make a copy of plugins/event-espresso/gateways/gateway_display.php into uploads/espresso/gateways and add a little custom code to control it so that it will not ask for payment if it is a waitlist event. (Make the copy so your changes don’t get overwritten the next time you update.) Before we get into specific code, are you using the MER shopping cart registration process or the regular registration process, or both?


Jennifer Baca

April 29, 2014 at 4:33 pm

I think I’m using the regular registration process. I really haven’t done much to the default install of EE so I just create events and people can register for them. Is that the “regular” process. And if I copied the gateway_display.php and altered it, how would that affect waitlist people? Okay, so they don’t pay up front, but would we need to do anything if a space opened up and we wanted to add the waitlist person? Would we need to prompt them to pay?


Josh

  • Support Staff

April 30, 2014 at 12:57 pm

Hi Jennifer,

Another (and simpler) solution is to not charge people if they want to get added to the waitlist. You can set the price to the waitlist event to be zero. If a spot opens up, you can add the attendees to the real event, then send them an invoice or a link to the payment page for the real event.


Jennifer Baca

May 1, 2014 at 2:57 pm

Thanks, Josh, that may work.

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