Support

Home Forums Event Espresso Premium Waiting Lists have Disappeared???

Waiting Lists have Disappeared???

Posted: April 29, 2013 at 6:47 pm


Jeff Wright

April 29, 2013 at 6:47 pm

We are unable to find the Waiting Lists that we created for our events, even though when we edit the event, the Waiting List is attached and people are still able to sign up for the Waiting List, we just can’t find it anywhere?  has there been an update to the Waiting List feature?

Here is the system info:
### Begin System Info ###

Child Theme:        N/A

Multi-site:         No

SITE_URL:              http://www.medicinepath.org
HOME_URL:            http://www.medicinepath.org

Headway Version:      3.4.11
WordPress Version:    3.5.1

PHP Version:        5.2.17
MySQL Version:        5.5.30-log
Web Server Info:    Apache
GD Support:            Yes

PHP Memory Limit:    256M
PHP Post Max Size:    10M

WP_DEBUG:             Disabled
Debug Mode:         Disabled

Show On Front:         page
Page On Front:         15
Page For Posts:     9

Amount of Posts:    ~17
Amount of Pages:    ~12
Amount of Blocks:     ~54

Responsive Grid:     Enabled

Caching Allowed:     Yes
Caching Plugin:     No caching plugin active

SEO Plugin:         No SEO plugin active

Operating System:    Mac
Browser:            Mozilla Firefox
Browser Version:    20.0

Full User Agent:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:20.0) Gecko/20100101 Firefox/20.0

WEB FONTS IN USE:
None

ACTIVE PLUGINS:
BackupBuddy 3.4.0.6
http://ithemes.com/purchase/backupbuddy/

Event Espresso 3.1.31.3.P
https://eventespresso.com/

Event Espresso – Calendar 2.0.4
http://www.eventespresso.com

Event Espresso – MailChimp Integration 1.0.4
http://www.eventespresso.com

Event Espresso – Multi Event Registration 1.0.4
https://eventespresso.com/

Event Espresso – Recurring Events 1.1.7
https://eventespresso.com/

Gravity Forms 1.7.2
http://www.gravityforms.com

Headway Block: Facebook 1.2
http://www.headway101.com/blocks/facebook

PayPal Donations 1.8.1
http://johansteen.se/code/paypal-donations/

WP SlimStat 3.1
http://wordpress.org/extend/plugins/wp-slimstat/

### End System Info ###


Dean

April 30, 2013 at 4:52 am

Hi,

Above the event overview, are some filters, if you change the dropdown that says Active to Waitlist and click filter status, your waitlist event will appear.


Jeff Wright

April 30, 2013 at 9:51 pm

Thank you for your help Dean!  We were able to find the Waiting Lists that way, though it’s surprising that I couldn’t find them doing a category search because I did label each waitlist in a category called “Waiting Lists”  And that used to work to search for them.

Also, while it is possible to see the attendees in the Waitlist by clicking on the “9/100” number under the “Attendees” column, when you hover over the Waitlist Name, and see the View/Edit/Delete/Attendees/Export options, if you click attendees, nothing shows up….which doesn’t seem right.  Seems a bit buggy with this latest update.  Is there a plan to fix this?  The waiting list is only helpful if it is easy to see who is on it.

Many thanks again!


Dean

May 1, 2013 at 5:36 am

Hi,

Sorry about that, I will get this to the attention of the developers. Hopefully it can be resolved in the next patch.

The support post ‘Waiting Lists have Disappeared???’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso