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Waiting list

Posted: July 13, 2021 at 8:33 am


Charlie

July 13, 2021 at 8:33 am

Hello,

I had a previous ticket:
https://eventespresso.com/topic/waitlist-to-turn-off/

We dont have a waitlist add in I believe.

Our plan is “everything”. The waitlist sometimes gets triggered. Cache problems has ceased for the passed couple months now.

Now this problem the admin clerk said that theres class available but the waitlist triggered.

– Cecile


Seth Shoultes

  • Support Staff

    •

July 15, 2021 at 8:38 am

Hi Cecile,

Can you please share a link to the event that is showing the waitlist?


Charlie

July 15, 2021 at 9:04 am

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Tony

  • Support Staff

    •

July 15, 2021 at 1:10 pm

Hi Charlie,

Did the user attempt to pay for their ticket after the ticket type they selected had changed to sold out?

For example, did they have a registration that was pending payment and they attempted to use the payment link from an email they received?


Charlie

July 19, 2021 at 8:52 am

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Status: closed

Updated by  Charlie 2 years, 9 months ago ago

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