Posted: November 2, 2018 at 5:50 am
We have a site wherethe waiting list add-on is really needed but I have a few questions? 2. If they only fill out their name and email address on teh waiting list and we change their status to pending payment, how do we get them to fill out the real registrstion form as a name and email address is not enough for us to determine if they can actually attend the event they are registering for? Thanks |
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Hi,
The Wait List is not intended to capture all registration information, instead it’s intended to capture basic contact information so in the event a space opens up, they’ll get an email where they’ll have the opportunity to register for the event. It is possible, with custom coding, to add more questions to the Wait List form, and this is an example that shows how to add a phone number field:
The Wait List add-on will trigger a notification email that invites them to register for the event and the email will include a link to return to your site to complete their registration. Here’s a screenshot that shows an example of the “Registration Promoted From Wait List Notification” default content: You’ll find more information about the Wait List notification messages in the documentation: |
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ok thanks. We are no deciding what we want to do. |
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