Support

Home Forums Event Espresso Premium Wait list suggestions

Wait list suggestions

Posted: October 9, 2018 at 1:08 pm


subspace

October 9, 2018 at 1:08 pm

Wait List Notification should be available for Event Admin and Primary Registrant.
At the moment wait list behaves in the way I don’t understand (automatic demoting without a reason) and I am not notified till someone complains.
We use only primary registrant that usually takes two tickets and the result is always doubled messages concerning waiting list.

Waiting list on ticket level was already mentioned. Our events always consist of multiple blocks and some of them are sold out quickly and some not till the beginning of the event, so wait list is not triggered at all. It would be nice to have such feature.


Tony

  • Support Staff

October 15, 2018 at 5:39 am

Thank you for taking the time to leave this feedback, we appreciate it 🙂

Wait List Notification should be available for Event Admin and Primary Registrant.

I’ll pass this suggestion onto the developers, I do think that having at least an Event Admin context will be useful.

We use only primary registrant that usually takes two tickets and the result is always doubled messages concerning waiting list.

One of the reasons for the current setup is that not all spaces within a group registration may be open, so for example if a registrant adds 5 registrations in a group and 2 spaces open up, the first 2 from that group will be promoted.

This can still be done using the primary registrant context although can look a little odd for some users.

Waiting list on ticket level was already mentioned. Our events always consist of multiple blocks and some of them are sold out quickly and some not till the beginning of the event, so wait list is not triggered at all. It would be nice to have such feature.

As mentioned in the other thread we don’t have plans to add this at this time although we have investigated adding this briefly and found it requires a lot more queries to function which is something we need to take into consideration when adding a new feature.

That doesn’t mean its not something we may add in the future, but to do so will require some careful planning.


subspace

October 16, 2018 at 4:15 am

Thank you.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  subspace 4 days, 4 hours ago ago

Topic Tags

Tagged: 

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!