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Wait List Manager Questions – notifications and phone number

Posted: October 20, 2018 at 11:53 am


ephemerapaducah

October 20, 2018 at 11:53 am

I have two questions about the Wait List Manager implementation.

1. The pop up only asks for name and email address. Is it possible to also ask for their phone number?

2. It only seems to send notification emails to the registrant. Is there a way to get an email notification sent to the admin when someone is put on a waiting list?


Tony

  • Support Staff

October 22, 2018 at 4:17 am

Hi there,

1. The pop up only asks for name and email address. Is it possible to also ask for their phone number?

Yes, it is possible but you’ll need to add some code to the site to do it as its not part of the add-on itself.

You can use this snippet:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-wait-lists/tw_ee_add_registrant_phone_to_waitlist_form.php

Add that to a custom functions plugin on the site, we have documentation on how to create one here:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

2. It only seems to send notification emails to the registrant. Is there a way to get an email notification sent to the admin when someone is put on a waiting list?

Currently, the add-on uses ‘Registrant’ context for the messages so they are intended to be used for the registrant themselves, however, the messages system has a CC feature for the emails, so you could add either the event admin or company email there to recieve a copy.

To do that go to: Event Espresso -> Messages -> Defautl message templates.

In the list, find the ‘Registration Added To Wait List Notification’ template (there may be multiple pages of templates so be sure to check them all).

Add either [CO_EMAIL] or [EVENT_AUTHOR_EMAIL] to the CC field: http://take.ms/WmjgA

You should then receive a copy of the email the registrant receives.

We may add a event admin context to the template (meaning another template specifically for the event admin), at which point you’ll want to remove this change but the above should work for now.

Note the above only adds the CC to the email sent when they are added to the list, you’ll find 2 other waitlist messages for when the user promoted/demoted, you can do the same to those if you prefer.

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Status: closed

Updated by  Tony 10 months, 1 week ago ago

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