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Voucher codes not working with price modifier

Posted: February 20, 2015 at 6:52 am

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Matt

February 20, 2015 at 6:52 am

I am having issues with voucher codes not taking into account extras when using the price modifier.

For example, a ticket price is £26. Total “extras” can add up to £17.
One voucher code is set up to discount £28, but even though it says:

Promotional code Dxxxxx ( £28.00 discount )
has been successfully applied to your registration

The total discount is only the ticket value.
Can anything be done to alter this?


Dean

February 23, 2015 at 12:15 am

Hi,

Unfortunately not. The promo code is applied to the base ticket price before price modifiers, so you are discounting the base ticket price (26) by 28 which makes -2 which is then converted to 0 as negative prices are not allowed. Then the price modifiers are added.
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Updated by Dean 9 years, 9 months ago ago

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