Home Forums Event Espresso Premium Volume Discount still having a Permissions Problem

Volume Discount still having a Permissions Problem

Posted: August 14, 2013 at 2:38 pm


August 14, 2013 at 2:38 pm

Event Espresso version: 3.1.15
Wordpress Version: 3.5.2


I have the Volume Discount Add On installed but I’m getting the error that was listed as “resolved” back in October where I receive the “You do not have sufficient permissions to access this page.” error.

I do not have the “Roles and Permissions” addon installed and therefore can’t disable it (which is the listed fix for this bug).

When I try to download the corrected version of VD from the Forum link, I get a 404 error.

Thoughts? I have a client who is trying to set up her Class schedule and this would be a wonderful solution for her needs.


Sidney Harrell

August 14, 2013 at 8:26 pm

Here is a link to the development version of the volume-discounts add-on. If you would like the current version, it should be available in the pre-release section of your account page.


August 15, 2013 at 7:18 am

Hi Sidney,

I downloaded the Volume Discounts Dev zip you provided and installed it on my WordPress site. When I click on “Settings” however, I’m still receiving the “You Do Not Have Sufficient Permissions to Access this Page” error.

I also went to the Pre-Release section of my account and found the Event Espresso Volume Discount Add-on v0.4 that you referenced. Everything installs and activates fine but I get the same Permissions error when I click on settings.

I currently have Event Espresso, MER and Volume Discounts installed but do NOT have the Roles and Permissions Add On installed.

I am more than happy to spend some time troubleshooting this with someone from the Event Espresso team and will provide as much detail as necessary to resolve the issue.


Sidney Harrell

August 15, 2013 at 7:18 pm

That’s very odd. Can you send admin level login credentials to the site and ftp credentials to


  • Support Staff

August 15, 2013 at 8:23 pm

Hi Larissa,

I don’t think we need the log in details.

In order to use the Volume Discounts add on you will need to update to a more current version of Event Espresso. The volume discount add-on is not compatible with Event Espresso 3.1.15.


August 19, 2013 at 8:19 am

Good morning,

Thank you both for your responses–I updated my version of Event Espresso (had to do it manually because I too received an error saying that the file was too large when using the WP Plugin installer) and that resolved my Permission issue!

I appreciate your time and advice, thanks again!

The support post ‘Volume Discount still having a Permissions Problem’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  tilpro 6 years, 10 months ago ago

Topic Tags


This topic is: resolved
Do NOT follow this link or you will be banned from the site!