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Volume Discount Not working

Posted: December 27, 2013 at 6:45 pm


Mike Holmes

December 27, 2013 at 6:45 pm

I have read every forum and still cannot get a discount to appear in the registration area or the cart. I am current on all plugins and have the multi event installed and active. I have tried the short code to go around the registration form. I need help.I am a VIP member. mholmes@bym.org


Dean

December 30, 2013 at 5:27 am

Hi Mike,

First off the Volume Discount add on only works with the cart (Multiple Event Registration) so bear that in mind.

Can you provide a screenshot of our Volume Discounts settings page please? That might shed some light on what’s happening.


Tony

  • Support Staff

December 30, 2013 at 5:31 am

Hi Mike,

Do you have Event Categories setup for your events? (the Volume Discount Add-on works using the Events Category)

If do not use Categories (or you want all events to use volume discounts) select ‘All Categories’ within the add-on settings (Event Espresso -> Volume Discounts)

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