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Volume Discount Issue

Posted: September 21, 2012 at 2:29 pm

Mila Baumberg

September 21, 2012 at 2:29 pm

Hi, I’m having a problem where it is not recognizing the threshold before applying the discount. I am trying to add a 10% discount if the threshold of $120 is reached. However, it applies the 10% discount to the order no matter what size. I appreciate any support on this.

Andy Jessen

October 13, 2012 at 7:47 pm

I have the same issue. Has this been resolved?


  • Support Staff

October 15, 2012 at 12:47 pm

Hi there,

Which version of Event Espresso is installed where this is happening?

Chris Reynolds

  • Support Staff

October 15, 2012 at 4:00 pm

Also: currently the volume discounts add-on requires Multi Event Registration — do both of you have Multi Event Registration active?

Andy Jessen

October 16, 2012 at 10:06 pm

Josh & Chris,

I have
Event Espresso Version
Multi Event Registration Version Version 1.0.4

Both of these are activated.
Here’s what I’m experiencing. I set volume discount to $500; enter image description here

I add one item to cart (<$500) and I get a discount automatically applied.

enter image description here


  • Support Staff

October 17, 2012 at 10:57 am

Hi Andy,

Thanks for the detailed screenshots. I’ve set up discounts and pricing the same way and cannot reproduce this issue. Have you tried deactivating any non – Event Espresso plugins?

Andy Jessen

October 19, 2012 at 7:30 am

Here are all the active plugins on site:

Backup Buddy
FancyBox for WordPress
s2 Member Framework
WP-Table Reloaded.

I’ve deactivated FancyBox and WP-Table Reloaded. Neither helps the issue. I am using an Elegant Themes template.

I was having problems earlier getting the amount to display in my cart. I assumed I didn’t get a clean install and delete all EE plugin from site. I then redownloaded everything and activated them. I then realized my member plugin was active and I didn’t have a member price which was why I was getting $0 in cart. I’m not sure if this caused the issue. I haven’t changed any of the EE PHP files. Any other thoughts on what I need to do?


  • Support Staff

October 19, 2012 at 8:53 am

Which version of the members add-on is active? Have you tried testing while logged out of the site?

Andy Jessen

October 19, 2012 at 9:46 pm

Josh, it seems to have resolved itself. I am seeing discounts at the $500 level. You can close this one. Andy

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