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Justin Lee
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October 2, 2013 at 3:24 pm
I have a developer’s license with 1 support token remaining (unused since purchase).
When I try to access and use the token it says that I need to purchase a token.
I really need to access support for a problem I have with validating required questions. Simply put, the required questions are just being ignored and the submit goes straight through despite the required questions being blank.
I have checked the wpfooter() is in place, I have disabled plugins, I don’t really know how to check for JS errors. Nothing seems to be showing me what the problem is.
The validation worked when I checked it on very early sites with EE so I have to think it is to do with a recent upgrade to WP, EE or the drag and drop theme HeadwayThemes.
Any contact support could make with me, or any advice anyone could give is appreciated.
I am using the latest version of WP, HeadwayThemes, EE and the permissions pro plugin.
Regards,
Justin
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Josh
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October 2, 2013 at 3:35 pm
Hi Justin,
Can you post the URL to the page where the validation isn’t working so we can take a look?
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Justin Lee
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October 2, 2013 at 3:38 pm
I’ve checked 3 sites and they are all not validating.
However, this site went live tonight for use tomorrow:
http://www.evolutioninrheumatology.co.uk/registration/
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Josh
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October 2, 2013 at 3:49 pm
This looks like you’re using one of the registration form shortcodes. We fixed a validation script issue for those in Event Espresso 3.1.35.1.P, which is available as an update now.
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Justin Lee
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October 2, 2013 at 3:51 pm
Hi Josh,
Thanks for your time.
I’m using that version. It’s all uptodate:
Event Registration and Ticketing Powered by Event Espresso – 3.1.35.P
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Justin Lee
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October 2, 2013 at 4:27 pm
Hi,
What I mean to say, is that it was already up-to-date and at the version you recommended.
I still have the error with required fields being ignored, even though I am on 3.1.35.P
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Josh
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October 2, 2013 at 6:27 pm
Hi Justin,
We updated Event Espresso to 3.1.35.1.P to fix the validation issue in 3.1.35.P.
3.1.35.1.P is the newest version and supersedes 3.1.35.P.
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Justin Lee
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October 3, 2013 at 1:36 am
All fixed. Thank you!
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