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Viewing receipt – shows Chile/Easter Island next to event time

Posted: July 28, 2017 at 10:30 pm

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Patrick142

July 28, 2017 at 10:30 pm

After successfully registering for an event, the receipt shows “Chile/Easter Island” next to the event time. In WordPress, the Dashboard / Settings / TimeZone is set to “UTC-7”. Anticipating questions from registrants akin to “why is the vent taking place in Chile?”


Josh

  • Support Staff

July 29, 2017 at 9:06 am

Hi Francis,

You can correct this by changing your WP Timezone settings to match a city near you that’s in your timezone.


Patrick142

July 29, 2017 at 3:22 pm

Is there any way to remove it altogether? If I change it to the nearest city X then there will be confused registrants asking if the event is really taking place in X.


Tony

  • Support Staff

July 31, 2017 at 5:13 am

Sure, you can remove it from the receipt.

Go to Event Espresso -> Messages -> Defautl message templates -> Receipt.

Within the DATETIME_LIST section you’ll find:

[DATETIME_START] - [DATETIME_END] ([DATETIME_TIMEZONE])

Remove the ([DATETIME_TIMEZONE]) and save the template.

That will remove the timezone output from your receipts.

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