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baystate
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January 28, 2019 at 6:41 pm
Hi,
We are having a problem where a ticket sell until date is advancing itself by one day. It happens randomly, cannot find any pattern. I know the natural reaction is someone is making the change, but this is small environment so I was able to control test it and it is advancing on its own.
If a ticket sell until is Sunday, on Sunday it then makes it’s sell until date one more day to Monday, same time. It doesn’t do this every week for that particular event, and not every event on that day does it. This just started happening a couple weeks ago. I cannot think of find anything we’ve changed.
Have you ever experienced this? IF not, is there a way to log any changes made to an event so we can see what is causing this day to advance?
Thank you,
Justin
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Josh
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January 29, 2019 at 7:18 am
Hi Justin,
Can you share the actual times too, along with the site’s timezone setting? The reason I ask is because the difference may be something on the set resetting the timezone, which would cause the times to change by enough hours to go into the next day.
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