Venue shortcodes are not working in EE4 email templates

Posted: December 8, 2022 at 12:24 am

EE4 Everything License

December 8, 2022 at 12:24 am

Hi,

Following venue shortcodes are not working in Email templates:
[VENUE_IMAGE]
[VENUE_TITLE]
[VENUE_ADDRESS]
[VENUE_CITY]
[VENUE_STATE]
[VENUE_ZIP]

We are

Sam

Support Staff

December 8, 2022 at 4:54 am

Hi Martin,

Thank you for contacting us today.

Can you please let me know which template you are using the shortcodes?

Also, what issue you are facing while adding the shortcodes?

Looking forward to helping you.

Thank you.

Tony

Support Staff

December 8, 2022 at 4:55 am

Hi there,

Which message template are you editing and where are you placing those shortcodes?

I’ve just tested those shortcodes within the Registration Approved message template and they worked as expected, so need more details on your setup to see if we can reproduce this.

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Venue shortcodes are not working in EE4 email templates

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