Support

Home Forums Event Espresso Premium Validation Error After Upgrade

Validation Error After Upgrade

Posted: April 21, 2015 at 4:25 pm


Reece

April 21, 2015 at 4:25 pm

I upgraded from 4.2 to 4.6 today.

I can no longer register for events. Everything else I have tested is working so far. All of my data ported over fine too.

http://amywheeler.com/events/testing-event-registration/


Reece

April 21, 2015 at 4:27 pm

An error has occurred:
First Name is a required value.
EE_SPCO_Reg_Step_Attendee_Information – _verify_critical_attendee_details_are_set_and_validate_email – 873


Lorenzo Orlando Caum

  • Support Staff

April 21, 2015 at 6:43 pm

Hi Reece, were you recently using any caching plugins such as WP Super Cache?

If so, please setup no cache rules for your Event Espresso pages to correct this issue:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/


Lorenzo


Reece

April 21, 2015 at 6:49 pm

Lorenzo,

Thank you for the reply. No we do not use any cache plugins.

Thanks
-Reece


Reece

April 21, 2015 at 6:53 pm

Lorenzo,

The client deleted the even unfortunately.
Try this one: http://amywheeler.com/events/sytar-2015/

Also, I activated the “Phone Number” input, then deactivated it and it is still showing.

We do not use any cache plugins.

Thanks
-Reece


Reece

April 21, 2015 at 6:56 pm

Lorenzo,

Sorry, he keeps messing with the events. Let me get a solid URL for you to see this error in action.

Thanks
-Reece


Reece

April 21, 2015 at 6:57 pm

Lorenzo,

Here you go:
http://amywheeler.com/events/testing-event-registration/

Thanks
-Reece


Lorenzo Orlando Caum

  • Support Staff

April 21, 2015 at 7:13 pm

Hi Reece, could you try the following troubleshooting steps?

1) Login to your WP Dashboard

2) Browse to the Plugins screen

3) Temporarily deactivate all plugins

4) Reactivate Event Espresso and retest registration checkout

If the error goes away (no longer appears), then a conflict with another plugin is happening here. Try restoring a few plugins at a time and then re-testing until you pinpoint the source of the conflict.


Lorenzo


Reece

April 21, 2015 at 9:05 pm

Lorenzo,

I will try that now.

Also, worth mentioning is that the “Upcoming Events” widget no longer works either.

Thanks
-Reece


Reece

April 21, 2015 at 9:14 pm

Lorenzo,

This plugin is causing EE not to work correctly:
https://wordpress.org/plugins/clean-and-simple-contact-form-by-meg-nicholas/

Also found out the issue with the events not displaying on upcoming.

I’ll replace this with a different contact plugin.

Thanks
-Reece


Lorenzo Orlando Caum

  • Support Staff

April 22, 2015 at 2:16 pm

Thanks for updating us Reece. Could you also share how to fixed this?

Also found out the issue with the events not displaying on upcoming.


Lorenzo


Reece

April 22, 2015 at 3:04 pm

Lorenzo,

We were not adding them to the category that was selected to display in the footer widget. We derped. lol

Thanks
-Reece


Reece

April 22, 2015 at 3:07 pm

Lorenzo,

Also, while you are here. How much is it going to cost to renew my license?
Expires in a few months and could not find the renewal rate anywhere.

Thanks
-Reece


Lorenzo Orlando Caum

  • Support Staff

April 22, 2015 at 6:09 pm

Hi Reece,

Here are our loyalty discounts for renewals:

Personal support license: 25%
Business support license: 35%
Developer support license: 50%

The renewal offers will go to the email on the account a few weeks before the support license expires. We do not auto-bill or auto charge for renewals.

Your support license is a personal support license so you would receive a unique link with a 25% savings for your renewal

Hope that helps!


Lorenzo

The support post ‘Validation Error After Upgrade’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 4 years, 7 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.