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valid for one domain at a time, error message

Posted: May 2, 2023 at 9:27 am


bluemax

May 2, 2023 at 9:27 am

hey guys, we are getting the following error. At one time we use to have a subdomain as run.bluemaxcc.org but we got rid of that any only have bluemaxcc.org / bluemaxcc.com. … How can get rid of the following error:

Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Tony

  • Support Staff

    •

May 2, 2023 at 9:32 am

Hi there,

Your license was assigned to run.bluemaxcc.org so now that’s changed its flagged on the system as multiple sites.

I’ve reset your license key and you should receive an email on what to do next to reassign it.

The support post ‘valid for one domain at a time, error message’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 11 months, 4 weeks ago ago

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