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Home Forums Event Espresso Premium v3.1.28.3 auto-update option has disappeared

v3.1.28.3 auto-update option has disappeared

Posted: November 14, 2012 at 1:25 pm


Roger

November 14, 2012 at 1:25 pm

Yesterday, two auto-updates appeared on my WP admin for EE:
– v3.1.28.3.P for EE
– v1.9.5.1 for the Member Addon
EE was displaying an error message related to site licensing that required EE support staff to reset my license. When the license was reset by EE, and I reset and saved it on my end, the error went away. Great.
I did not get a chance to perform either of the auto-updates, yesterday, so they should both be available on my Plugins page… but they have both disappeared!
My Plugins page shows me running 3.1.28.P… but the message and link to update to 3.1.28.3.P are gone. And the same goes for the message and link for the update of the Member Addon to 1.9.5.1… completely disappeared.
And WP is showing no available updates. It thinks that all of my plugins are up-to-date.

Were the updates somehow rescinded? If not, please advise.

Thanks in advance.

  • This topic was modified 8 years ago by  Roger.


Garth

  • Support Staff

November 14, 2012 at 9:27 pm

Hi Roger,

When someone resets your license key the error will go away and your website will re-check for versions 24 hours later. Now, if you remove your license key from the settings page, submit the field empty, and then re-add the key it should look sooner than 24 hours (if I remember correctly). How long has it been since the reset, do you have the notices now or are they still gone?


Roger

November 16, 2012 at 4:25 am

Thanks, Garth. I opted for waiting, and the update links have indeed returned on their own.

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