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themakeden
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October 9, 2013 at 2:12 pm
(apologies, I’ve been searching / posting a lot of the forum lately, doing a lot of work to upgrade our website currently…)
I understand there is currently no feature to add automatic email reminders (eg. a week before the event, etc), however it is currently in the works and hopefully will be added to a future version, this is great (can’t wait)!
I’ve reviewed previous forum questions on this, and you recommend using the Mail Chimp addon to create the reminders. I’ve installed the addon, and reviewed the documentation, but I’m having trouble figuring out how adding an automatic reminder would work. Do you have a more detailed tutorial that you could link to?
Specifically, here’s what I’m trying to wrap my head around:
1. I can’t get the registrants to show up in my mail chimp list (I’ve installed the addon, made a mailchimp list, added the API key, created a test event with that list, and created a test registration – but, it doesn’t show up in my list!) I also don’t get a mail chimp opt-in email to my test registration email, but if this is required, I can see it not working at all for this purpose…
2. We have SO many events (about 15 categories, and up to 30 events of each category running at any given time) – would we really have to create a new mail chimp list for each individual event? – this would be madness!
3. Then, for each individual event list, we would create an individual campaign, which has a scheduled send date of one week before the event (also madness, too much manual data entry!)
4. I understand mail chimp has a premium “autoresponder” feature – could this be configured to send emails out automatically? (but still, not sure how to get around the 100s of different email lists that would need to be manually created to link with the events…)
At any rate, if you have any advice on how to configure these reminders through mailchimp, that would be greatly appreciated!
Perhaps it will be just as easily for us to manually send a reminder email out to attendees through each individual event in EE…
Looking forward to the release of this function in future versions, it sounds like it would be useful for many people!
Thanks for your help, Linda
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Sidney Harrell
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October 9, 2013 at 5:48 pm
1. Can you check the spam folder for the opt-in email? You have to click through that email before the attendee will show up in your list.
2. You should be able to use the same list and group for all your events. If you are using the current version of the MailChimp add-on, make sure you create a group under your list and assign the event to the list and group. (There is a fix for this floating around.)
I’m not that familiar with how to use MailChimp to schedule emails to go out from them to the people on your list. Someone else might be more help there.
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themakeden
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October 15, 2013 at 5:17 pm
Thanks for your response Sidney,
I don’t think the mail chimp addon is going to work for us for sending automatic reminder, we’ll just have to send them out manually until the new auto reminder function comes out – any sense on when that might be? (I see a lot of people have been asking about it in the forum). Thanks again, best wishes! – L
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Dean
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October 16, 2013 at 1:33 am
Hi Linda,
We can’t currently give timescales for projects, but you are right a lot of people have asked for it so it is being looked into.
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