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Using a Promotion Code to Purcahse Multiple Tickets at one Event

Posted: August 8, 2018 at 4:57 pm


TheREITEClub

August 8, 2018 at 4:57 pm

I have people who have pre-purchased passes that they can use at any time and at any event to book tickets. They have no limit on use for one meeting or time expiry.

When I set up a promotion code for someone who for example has purchased a 10 ticket pass. If I then use that code on an event and order 5 tickets and try to pay for all using the promotion code only one ticket gets credited. If I try to use again for the same event it will not allow me.

Am I missing something??


Tony

  • Support Staff

August 8, 2018 at 5:18 pm

Hi there,

How do you have the promotion code set up?

I’m assuming it’s a dollar discount rather than a percentage?

Promotions apply to events rather than tickets, so unless I’m misunderstanding what you want to do for the above you would need a promotion code that gave a 100% discount so that regardless of the number of tickets they selected for that event, with the promotion they are all free.

If not, can you provide more details on how you want the promotion to work, please?


TheREITEClub

August 8, 2018 at 7:14 pm

Duh!! U am an idiot! Thank you, Tony, for the quick response. Best wishes


Tony

  • Support Staff

August 9, 2018 at 1:55 am

You’re most welcome, I’m glad it’s working for you.

Any further questions just let us know.


TheREITEClub

August 9, 2018 at 10:05 am

OK I have tested this and have an issue.

E.G. – Someone has a pass for 10 tickets so I have set them up with a 100% discount promotion code for 10 uses but when they book 3 spaces at an event. This only registers as one use showing 1/10 used instead of 3/10

Solution????


Tony

  • Support Staff

August 9, 2018 at 10:13 am

Currently, we don’t have a promotion setup that would work for 10 tickets only, as it stands promotions apply to events rather than tickets, so the uses limit is the number of users per event it is assigned to (regardless of the number of tickets selected).


TheREITEClub

August 9, 2018 at 10:22 am

Yikes – OK Thanks -It would be a good option to have as now I am going to have to manually track usage and tickets ordered for each event for each person.

This is like a pre-paid membership to attend multiple events but also bring guests so I would be interested if anyone has any suggestions as a work around?


Tony

  • Support Staff

August 9, 2018 at 10:35 am

Yikes – OK Thanks -It would be a good option to have as now I am going to have to manually track usage and tickets ordered for each event for each person.

We do have adding a tickets ‘scope’ to promotions on our roadmap for a future version of the add-on, its just not something we have available at this time.

This is like a pre-paid membership to attend multiple events but also bring guests so I would be interested if anyone has any suggestions as a work around?

You’d need some custom development to get this working.

One option would be to store the number of tickets the user has available on their ‘pass’ in user meta. Then each time a ticket is registered onto decrement the value (this gets tricky depending on how you want to monitor tickets, for example only Approved ticket) you’d also need something to check the ticket submissions and confirm the user has enough left on their pass to purchase those tickets.

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Updated by  Tony 4 months ago ago

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