Home Forums Event Espresso Premium Users registered for events they didn't sign up for

Users registered for events they didn't sign up for

Posted: October 5, 2018 at 1:14 pm


October 5, 2018 at 1:14 pm


I have had some new events recently that have mysteriously had former clients registered for them. They show as approved and even paid, although the customers have not actually signed up, nor has a payment been processed.

Have you seen this happen before? What could be causing this?

Any help is appreciated. Please let me know what additional details I can provide.



  • Support Staff

October 5, 2018 at 1:37 pm


I have actually seen this happen and the cause was some of the database tables used by Event Espresso had been reset/cleared, and other tables continued to retain the old data. The result was some of the old data would be attached to new registrations.

The support post ‘Users registered for events they didn't sign up for’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 1 year, 8 months ago ago

Topic Tags


This topic is: not resolved
Do NOT follow this link or you will be banned from the site!